Mortgage Service Executive

ocbc; Singapore; On-site; SGD 42,000 - 72,000; Full time

Benefits offered by this job

Competitive base salary

Flexible benefits package

Professional development opportunities

Job summary

OCBC is seeking a Mortgage Service Executive to ensure smooth processing of loan applications and to support customers in achieving their financial goals. You will join a collaborative team focused on delivering exceptional service in a dynamic environment.

The role emphasizes meticulous documentation, regulatory awareness, and effective coordination with sales and credit risk teams. A degree in finance or business and 2+ years of loan operations experience are preferred.

Qualifications

• Degree or diploma in finance or business administration.
• At least 2 years of experience in loan operations or a related field.
• Strong analytical and problem-solving skills, with attention to detail and ability to work accurately under pressure.
• Excellent communication and interpersonal skills, with ability to build strong relationships with internal stakeholders.
• Strong organizational and time management skills, with ability to prioritize tasks and manage multiple projects simultaneously.
• Familiarity with regulatory requirements and industry developments in loan operations.

Responsibilities

• Processing loan applications and ensuring that all necessary documentation is in order.
• Conducting due diligence on loan applications and verifying customer information.
• Coordinating with internal stakeholders to ensure that loan applications are processed efficiently.
• Maintaining accurate and up-to-date records of loan applications and approvals.
• Identifying and escalating any potential issues or risks to management.

Skills

Analytical skills

Problem solving

Communication

Organization & time management

Attention to detail

Education

Bachelor's degree in Finance/Business

Tools

Regulatory knowledge

Job description

WHO WE ARE:

As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

Mortgage Service Executive

Why Join

As a Mortgage Service Executive at OCBC, you'll play a critical role in ensuring the smooth processing of loan applications, enabling our customers to achieve their financial goals. You'll be part of a team that's dedicated to delivering exceptional service, and you'll have the opportunity to develop your skills and expertise in a dynamic and supportive environment.

How you succeed

To succeed in this role, you'll need to be meticulous, organized, think out of the box and able to work well under pressure. You'll need to build strong relationships with internal stakeholders, including sales teams and credit risk managers, to ensure that loan applications are processed efficiently and effectively. You'll also need to stay up-to-date with regulatory requirements and industry developments to ensure that our loan operations are compliant and best-in-class.

What you do

• Processing loan applications and ensuring that all necessary documentation is in order
• Conducting due diligence on loan applications and verifying customer information
• Coordinating with internal stakeholders to ensure that loan applications are processed efficiently
• Maintaining accurate and up-to-date records of loan applications and approvals
• Identifying and escalating any potential issues or risks to management

Who you are

• A degree or diploma in a relevant field, such as finance or business administration
• At least 2 years of experience in loan operations or a related field
• Strong analytical and problem-solving skills, with attention to detail and ability to work accurately under pressure
• Excellent communication and interpersonal skills, with ability to build strong relationships with internal stakeholders
• Strong organizational and time management skills, with ability to prioritize tasks and manage multiple projects simultaneously
• Familiarity with regulatory requirements and industry developments in loan operations

What we offer:

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.