Mortgage Admin & Operations Specialist

1011 United Overseas Bank Ltd; Singapore; On-site; SGD 30,000 - 52,000; Full time

Job summary

1011 United Overseas Bank Ltd in Singapore seeks an administrative assistant to support mortgage sales operations. You will track and update E-Acceptance Reports, prepare memorandums and CIF forms for processing, and update customer records.

You will print documents, arrange courier services, collate Account Opening Forms for batch processing, assign leads across channels, update Introduce a Friend cases and redemption letters, and assist with loan-related service requests and name screening.

Qualifications

• Be able to develop process improvements for admin tasks.
• Demonstrate ability to engage stakeholders across teams.
• Execute routine and ad-hoc administrative duties with accuracy.
• Strategise workload to support Mortgage Sales activities.

Responsibilities

• Assisting in tracking & updating of E-Acceptance Report. Raising of memorandums and CIF Merge Forms to update customer’s information and send them to COC for processing.
• Assisting in printing of documents and arranging courier service for Mortgage Sales Bankers.
• Assisting in collating of Account Opening Forms to be batch to COC for processing.
• Assignment of Leads from various channels to Mortgage Sales Bankers.
• Collating & updating of Introduce a Friend cases and issuance of redemption letters.
• Assisting Mortgage Sales Bankers in sending service request for repricing, request for loan statements.
• Assisting in performing name screening and searches.
• Updating of PWEB online application leads.
• Any other general administrative duties/ad-hoc projects as assigned by immediate supervisor/s.

Skills

Develop

Engage

Execute

Strategise

Job description

1011 United Overseas Bank Ltd in Singapore seeks an administrative assistant to support mortgage sales operations. You will track and update E-Acceptance Reports, prepare memorandums and CIF forms for processing, and update customer records.

You will print documents, arrange courier services, collate Account Opening Forms for batch processing, assign leads across channels, update Introduce a Friend cases and redemption letters, and assist with loan-related service requests and name screening.