Mortgage Admin Assistant

1011 United Overseas Bank Ltd; Singapore; On-site; SGD 30,000 - 52,000; Full time

Job summary

1011 United Overseas Bank Ltd in Singapore seeks an administrative assistant to support mortgage sales operations. You will track and update E-Acceptance Reports, prepare memorandums and CIF forms for processing, and update customer records.

You will print documents, arrange courier services, collate Account Opening Forms for batch processing, assign leads across channels, update Introduce a Friend cases and redemption letters, and assist with loan-related service requests and name screening.

Qualifications

• Be able to develop process improvements for admin tasks.
• Demonstrate ability to engage stakeholders across teams.
• Execute routine and ad-hoc administrative duties with accuracy.
• Strategise workload to support Mortgage Sales activities.

Responsibilities

• Assisting in tracking & updating of E-Acceptance Report. Raising of memorandums and CIF Merge Forms to update customer’s information and send them to COC for processing.
• Assisting in printing of documents and arranging courier service for Mortgage Sales Bankers.
• Assisting in collating of Account Opening Forms to be batch to COC for processing.
• Assignment of Leads from various channels to Mortgage Sales Bankers.
• Collating & updating of Introduce a Friend cases and issuance of redemption letters.
• Assisting Mortgage Sales Bankers in sending service request for repricing, request for loan statements.
• Assisting in performing name screening and searches.
• Updating of PWEB online application leads.
• Any other general administrative duties/ad-hoc projects as assigned by immediate supervisor/s.

Skills

Develop

Engage

Execute

Strategise

Job description

Company: 1011 United Overseas Bank Ltd

About UOB. United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values – Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow.

Job Description

• Assisting in tracking & updating of E-Acceptance Report. Raising of memorandums and CIF Merge Forms to update customer’s information and send them to COC for processing.
• Assisting in printing of documents and arranging courier service for Mortgage Sales Bankers.
• Assisting in collating of Account Opening Forms to be batch to COC for processing.
• Assignment of Leads from various channels to Mortgage Sales Bankers.
• Collating & updating of Introduce a Friend cases and issuance of redemption letters.
• Assisting Mortgage Sales Bankers in sending service request for repricing, request for loan statements.
• Assisting in performing name screening and searches.
• Updating of PWEB online application leads.
• Any other general administrative duties/ad-hoc projects as assigned by immediate supervisor/s.

Additional Requirements

• Develop (Competency)
• Engage (Competency)
• Execute (Competency)
• Strategise (Competency)

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region.

Career Site: UOB Career site