Mobile Patient Services Coordinator (Contract-to-Perm)

NHG Health; Singapore; On-site; SGD 28,000 - 36,000; Full time

Job summary

NHG Diagnostics is seeking a Patient Service Associate for mobile duties across our laboratory and radiography teams. You will greet patients, manage registration and appointments, answer queries, handle billing, and perform general administrative tasks.

Candidates should have a Diploma or equivalent, strong communication, multitasking ability, and willingness to travel and work weekends when required. Training will be provided to operate our systems.

Qualifications

• Diploma or equivalent qualification (Higher/Nitec or GCE A/O/N level).
• Experience in customer service or healthcare is a plus.
• Positive mindset and team player with good communication and interpersonal skills.
• Able to multi-task and work in a fast-paced environment.
• Computer literate and willing to learn new systems.
• Willing to travel and work on weekends when required.

Responsibilities

• Provide excellent customer service to patients in the Laboratory and/or Radiography sections.
• Receive patients at NHG Diagnostics centres and/or mobile fleets.
• Assist with registration, appointment scheduling, queries, billing and payment collection.
• Perform general administrative tasks as assigned.

Skills

Communication skills

Interpersonal skills

Multi-tasking

Computer literacy

Willing to learn

Travel readiness

Weekend work

Education

Diploma / Higher / Nitec or GCE A/O/N level

Job description

NHG Diagnostics is seeking a Patient Service Associate for mobile duties across our laboratory and radiography teams. You will greet patients, manage registration and appointments, answer queries, handle billing, and perform general administrative tasks.

Candidates should have a Diploma or equivalent, strong communication, multitasking ability, and willingness to travel and work weekends when required. Training will be provided to operate our systems.