Executive, Patient Services Part-Time (Maternity Cover)

SINGAPORE BREAST SURGERY CENTER PTE. LTD.; Singapore; On-site; SGD 23,000 - 36,000; Full time

Job summary

Singapore Breast Surgery Center Pte. Ltd. seeks a Temp Patient Service Executive to support patients at the reception from Oct 2026 to mid-Mar 2027, ensuring a welcoming, efficient experience at every visit.

You will greet, register, and assist patients, answer calls, schedule appointments, provide financial counselling, collect payments, and maintain cleanliness and infection control in the imaging area, supporting smooth clinical workflows.

Qualifications

• Strong communication and interpersonal skills.
• Team-oriented and able to work in a team.
• Proficient in Microsoft Office applications.

Responsibilities

• Greet and receive patients or visitors at the reception counter.
• Perform patient registration for inpatient and outpatient.
• Update patient information at each visit and maintain confidentiality.
• Answer phone calls and respond to enquiries courteously.
• Schedule patient appointments and send reminders to reduce no-shows.
• Inform patients about delays and waiting times.
• Collect payments and ensure accurate transaction processing.
• Close daily accounts and prepare cash deposits.
• Maintain cleanliness of reception and waiting areas.
• Adhere to infection control measures and hand hygiene.
• Advise patients on procedure preparations to support clinical processes.
• Assist in transferring patients to imaging facilities and upkeep of the area.
• Handle clerical duties including filing and data entry for reporting.

Skills

Communication skills

Teamwork

MS Office

Job description

We are looking for a Temp Patient Service Executive that is able to commit from October 2026 to Mid March 2027.

Responsibilities

• Greet and receive patients or visitors at the reception counter to provide a welcoming environment
• Perform patient registration for both inpatient and outpatient by accurately obtaining and recording patient addresses, contact details, insurance information, and medical histories
• Update and verify patient information at each visit while maintaining confidentiality
• Answer phone calls and respond to enquiries courteously and promptly to support patient needs
• Assist and direct patients and visitors to examination rooms to ensure smooth patient flow
• Schedule patient appointments and make reminder calls and SMS messages to reduce no-shows
• Inform patients about delays and expected waiting times to manage expectations
• Provide financial counselling to patients and their families to explain billing and payment options
• Collect payments for services rendered and ensure accurate transaction processing
• Close daily accounts and prepare cash deposits to maintain financial accuracy
• Maintain cleanliness and tidiness of the reception counter and patient waiting areas to promote a professional environment
• Adhere to strict infection control measures, exercise standard precautions, and practice good hand hygiene to ensure patient safety
• Advise both inpatients and outpatients on necessary procedure preparations to support clinical processes
• Assist in maintaining general cleanliness and upkeep of the assigned work area within the imaging facility
• Assist in transferring patients to and from the imaging facility to support patient mobility needs
• Replenish patient brochures and office stationery to ensure availability of materials
• Perform clerical duties including filing and data entry for statistics reporting to support administrative functions
• Coordinate with maintenance and repair services by reporting issues promptly to maintain facility operations
• Assume additional duties as directed by the operations manager or supervisors to support team needs
• Report any errors or discrepancies promptly to supervisors to ensure timely resolution

Required competencies and certifications

• Good communication and interpersonal skills

• Strong team player and thrives on working in a team

• Well versed in Microsoft Office applications