Middle Office Operations & Automation Specialist

Crédit Agricole Group; Singapore; On-site; SGD 60,000 - 120,000; Full time

Job summary

Crédit Agricole Group in Singapore is seeking a proactive operations specialist to join our dynamic Middle Office team. You will be at the heart of daily operational activities and drive process improvements in a fast-paced financial environment.

You will partner closely with traders, MIS, Finance and back-office staff to deliver operational excellence and drive automation initiatives, optimizing workflows for the team using VBA, SQL and Python.

Qualifications

• Proactive and detail-oriented operations specialist.
• Strong ability to drive process improvements in a fast-paced financial environment.
• Collaborates with internal teams and external stakeholders to deliver operational excellence.

Responsibilities

• Monitor and support operations with external partners (correspondent banks, custodians, back office).
• Collaborate with traders, MIS, Finance and front office for operational requests and issue handling.
• Develop and deploy automated tools to improve data management and workflow efficiency (VBA/SQL/Python).
• Document and communicate process enhancements and technical solutions for team collaboration.
• Contribute to change management from major IT/operational developments or local regulatory requirements.
• Manage reporting for regulatory and operational monitoring.
• Investigate operational incidents (root cause analysis, action plans) and follow-up.
• Test and validate new tools and process changes.

Skills

Operational excellence

Stakeholder management

Process improvement

Communication

Tools

VBA

SQL

Python

Job description

Crédit Agricole Group in Singapore is seeking a proactive operations specialist to join our dynamic Middle Office team. You will be at the heart of daily operational activities and drive process improvements in a fast-paced financial environment.

You will partner closely with traders, MIS, Finance and back-office staff to deliver operational excellence and drive automation initiatives, optimizing workflows for the team using VBA, SQL and Python.