Commercial Banking Operations & Transformation Specialist

OCBC (Singapore); Singapore; On-site; SGD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive base salary

Flexible benefits for lifestyle

Community initiatives

Professional development opportunities

Job summary

OCBC Singapore is seeking a Commercial Banking Operations Specialist to support business units with account opening checks, credit review preparation, and valuation coordination, while driving process improvements. You will liaise with customers and internal teams to ensure precise data and timely servicing.

Ideal candidates are organized, with strong project management and stakeholder skills, and able to work in a fast-paced banking environment, embracing AI-enabled transformations and

Qualifications

• Bachelor's degree in Business, Banking, Finance, Technology, or related disciplines.
• Experience in project management, business management, operations, business transformation or banking operations.
• Experience managing cross-functional projects and driving process improvement initiatives.
• Familiarity with AI and productivity tools such as Microsoft Copilot, or similar technologies.
• Proficiency in Microsoft Office applications, particularly Excel, PowerPoint and Outlook.
• Knowledge of banking products, credit processes and operational workflows will be an advantage.

Responsibilities

• Provide support to Business Units in account opening documentation checks.
• Support Business Units in financial spreading and preparation of credit review packs.
• Coordinate with valuers on valuation requests for credit reviews and ad hoc business requests.
• Liaise with customers to ensure timely renewal of fire insurance policies.
• Perform data quality reviews and ensure accuracy of business information.
• Act as a key liaison between Business Units and internal operational departments to resolve customer-related matters efficiently.

Skills

Project management

Stakeholder management

Analytical thinking

Communication skills

Organised and detail-oriented

Team collaboration

Education

Bachelor's degree in Business, Banking, Finance, Technology, or related disciplines

Tools

Microsoft Office (Excel, PowerPoint, Outlook)

Microsoft Copilot / AI productivity tools

Data analytics basics

Job description

OCBC Singapore is seeking a Commercial Banking Operations Specialist to support business units with account opening checks, credit review preparation, and valuation coordination, while driving process improvements. You will liaise with customers and internal teams to ensure precise data and timely servicing.

Ideal candidates are organized, with strong project management and stakeholder skills, and able to work in a fast-paced banking environment, embracing AI-enabled transformations and