Microsoft 365 Systems Administrator & IT Support

EQUATORIAL MARINE FUEL MANAGEMENT SERVICES PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

EQUATORIAL MARINE FUEL MANAGEMENT SERVICES PTE. LTD. is seeking an IT Systems Officer to manage and support our Microsoft 365 cloud environment and related IT infrastructure.

The role covers on-site, remote, and vessel environments with a focus on security, reliability, and performance. You will research, design, deploy 365 solutions, administer Intune and Defender, and provide Level 1/2 support, including after-hours standby and overseas travel when required.

Qualifications

• At least two years of hands-on experience administering Microsoft 365 environments.
• More than 3 years of Level 1/2 IT support in a medium-sized or large enterprise.
• Working knowledge of Microsoft Intune and Defender.
• Strong customer service, communication, analytical and problem-solving skills.
• Willingness to provide after-hours standby support and travel overseas when required.
• Experience supporting network and firewall solutions in an enterprise environment.

Responsibilities

• Independently research, design, develop and deploy Microsoft 365 solutions.
• Administer the Microsoft 365 environment to maintain service availability, reliability and security.
• Configure, support and maintain Intune and Defender capabilities.
• Provide Level 1 and Level 2 helpdesk support, including remote assistance.
• Participate in after-hours standby roster as required.
• Monitor system health, test and review performance and security.
• Plan deployment and lifecycle management of IT hardware.
• Perform updates, backups and restorations.
• Collaborate with stakeholders to improve system functionality and user experience.
• Coordinate onboarding/offboarding activities for new hires.
• Create and maintain system documentation and end-user guides.
• Provide high-quality technical support and liaise with vendors onsite and remotely.
• Travel overseas for ad hoc IT support as needed.
• Support IT procurement and asset inventories.

Skills

Microsoft 365

Intune

Defender

Customer service

Communication

Analytical

Problem solving

Independent work

Team collaboration

Network & firewall

Education

Microsoft 365 Administrator certification

Microsoft Azure Administrator certification

Tools

Microsoft Intune

Microsoft Defender

Microsoft 365

Job description

EQUATORIAL MARINE FUEL MANAGEMENT SERVICES PTE. LTD. is seeking an IT Systems Officer to manage and support our Microsoft 365 cloud environment and related IT infrastructure.

The role covers on-site, remote, and vessel environments with a focus on security, reliability, and performance. You will research, design, deploy 365 solutions, administer Intune and Defender, and provide Level 1/2 support, including after-hours standby and overseas travel when required.