IT Systems Engineer (ITIL, M365/MS-102)

RECRUIT EXPERT PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

RECRUIT EXPERT PTE. LTD. is seeking a seasoned IT professional to oversee Microsoft 365 environments, Intune, and security/compliance features for a user base of 100+ staff in Singapore.

You will lead or coordinate internal tech initiatives and provide Level 2 support while communicating clearly to non-technical colleagues. The role requires ITIL certification and MS-102, with at least 5 years in L2 support, and you will manage firewall setups and broader network tasks to maintain robust IT

Qualifications

• ITIL certified, MS-102 credential.
• 5+ years of L2 support in mid-sized or larger companies.
• Proficiency with MS 365 admin tools and Intune.
• Knowledge of cybersecurity basics for corporate IT environments.

Responsibilities

• Oversee setup, rollout, and upkeep of M365 systems including Intune.
• Provide Level 2 troubleshooting and support for 100+ staff.
• Lead or coordinate internal technology initiatives.
• Communicate technical concerns clearly to non-technical users.
• Manage advanced firewall setups and network-related tasks.

Skills

L2 support

Project coordination

Communication to non-technical

Firewall management

Education

ITIL Certification

MS-102 Certification

Tools

Intune

Microsoft 365 admin tools

Job description

Our client is a leading provider of maritime energy solutions.

Oversee the setup, rollout, and upkeep of M365 systems, including Intune and compliance/security features.

Provide Level 2 troubleshooting and support across a user base exceeding 100 staff.

Take charge of internal technology initiatives either as a project lead or coordinator.

Communicate technical concerns in a way that's clear and actionable to non-technical users.

Manage and maintain advanced firewall setups and support network-related tasks.

Requirements:

• Certified in ITIL with expertise in Microsoft 365 (MS-102)
• At least 5 years of L2 support within mid-sized/larger companies.
• Proficiency with M365 admin tools and endpoint management platforms like Intune.
• Familiarity with cybersecurity essentials and best practices for corporate IT environments.

EA Licence: 19C9701

Registration: R21100996