We are seeking a highly skilled Microsoft 365 Expert to manage, optimize, and secure enterprise Microsoft 365 environments. The successful candidate will serve as a Subject Matter Expert (SME) responsible for the design, administration, governance, security, compliance, and continuous improvement of Microsoft 365services.
Responsibilities
- Administer and support Microsoft 365 services including Exchange Online, SharePoint Online, OneDrive for Business, Microsoft Teams, Microsoft Entra ID, Microsoft Purview, and Microsoft Viva.
- Design, implement, and maintain Microsoft 365 governance, security, compliance, and identity management solutions.
- Manage Exchange Online environments, including mail flow, connectors, transport rules, email security, and hybrid deployments.
- Lead migrations, deployments, upgrades, and integration projects involving SharePoint Online, OneDrive, Teams, and other M365 workloads.
- Configure and manage Microsoft Purview solutions, including Data Loss Prevention (DLP), Sensitivity Labels, Information Protection, eDiscovery, and Records Management.
- Implement and maintain Microsoft Entra ID services, including Conditional Access, Multi-Factor Authentication (MFA), Single Sign-On (SSO), Privileged Identity Management (PIM), and Identity Governance.
- Administer Microsoft Defender security solutions and respond to security incidents, threats, and compliance requirements.
- Develop automation solutions using PowerShell, Microsoft Graph API, Power Automate, and other Microsoft technologies.
- Monitor platform health, performance, and service availability while proactively identifying improvement opportunities.
- Provide Level 3/Level 4 technical support and lead the resolution of major incidents and complex technical issues.
- Establish operational standards, governance frameworks, and best practices for Microsoft365 services.
- Collaboratewith IT, Security, and business stakeholders to drive adoption and maximize the value of Microsoft 365 investments.
- Maintain technical documentation, architecture diagrams, operational procedures, and knowledge repositories.
Requirements
- Bachelor'sDegree in Information Technology, Computer Science, Engineering, or a related discipline.
- Minimum5 years of hands-on experience administering and supporting Microsoft 365environments.
- Strong expertise in Microsoft 365 administration and cloud collaboration technologies.
- Proven experience managing Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Teams.
- Strong knowledge of Microsoft Entra ID, identity and access management, and Zero Trust security principles.
- Hands-onexperience with Microsoft Purview and Microsoft Defender Suite.
- Proficiency in PowerShell scripting and Microsoft Graph API.
- Experience implementing Microsoft 365 security, compliance, and governance solutions.
- Strong analytical, troubleshooting, and problem-solving skills.
- Excellentcommunication and stakeholder management abilities.