Michelin-Star Guest Experience Supervisor

Meta Restaurant Pte. Ltd.; Singapore; On-site; SGD 36,000 - 58,000; Full time

Job summary

Meta Restaurant Pte. Ltd. is seeking a Restaurant Supervisor to lead guest interactions and maintain top-tier service quality. You will motivate the team, ensure cohesive operations, and collaborate with managers on forecasting, scheduling and profitability.

The role requires passion for Food & Beverage, a love for guest engagement, and a self-starting, team-oriented attitude. Michelin-star experience is preferred to uphold the restaurant’s esteemed standards.

Qualifications

• Passion for Food & Beverage.
• Loves interacting with guests.
• Believes in teamwork.
• Enjoys delivering high quality guest service with a welcoming manner.
• Preferably has experience working in either a restaurant or a hotel environment.
• A self-starter and a team player.
• Enjoys being challenged.
• Must have Michelin star restaurant experience.

Responsibilities

• Interact with guests and maintain high quality service standards.
• Motivate team members and maintain cohesiveness.
• Handle guest complaints effectively and professionally.
• Strive to increase guest satisfaction.
• Support daily operations with managers.
• Assist with monthly forecasting and weekly scheduling.
• Evaluate restaurant profitability.
• Ensure the look and feel of the outlet, including decor and atmosphere.

Skills

Guest interaction

Teamwork

Customer service

Self-starter

Education

Restaurant/hotel experience

Job description

Meta Restaurant Pte. Ltd. is seeking a Restaurant Supervisor to lead guest interactions and maintain top-tier service quality. You will motivate the team, ensure cohesive operations, and collaborate with managers on forecasting, scheduling and profitability.

The role requires passion for Food & Beverage, a love for guest engagement, and a self-starting, team-oriented attitude. Michelin-star experience is preferred to uphold the restaurant’s esteemed standards.