Guest Experience Supervisor - Food & Beverage

Grand Mercure; Singapore; On-site; SGD 28,000 - 42,000; Full time

Job summary

Grand Mercure Singapore is seeking a Restaurant Supervisor to lead front-of-house service. You will greet guests, take orders, coordinate table settings and ensure a smooth dining experience. This role requires supervisory experience and the ability to work in a fast-paced environment.

You should be a team player, customer oriented, and comfortable with rotating shifts, weekends and public holidays. Previous supervisory exposure is preferred.

Qualifications

• 2 years’ relevant experience, preferably in a Supervisory role.
• Team player but also able to work independently.
• Customer oriented with a pleasant disposition.
• Able to multi task and thrive in a fast paced environment.
• Able to work on rotating shifts, weekends and public holiday.

Responsibilities

• Meet, greet and lead guests to their seats.
• Take customer orders and deliver food and beverages.
• Clear and remove soiled dishes.
• Present bills to customer and collect payment from the customer.
• Arrange table settings and maintain a tidy dining area.
• Prepare and set-up restaurant for service.
• Collect food and beverage supply requisition, ensure that the stock collected is as per requisition.
• Respond promptly to customer inquiries.
• Undertake any other duties as requested by the Manager.

Skills

Team player

Customer oriented

Multitasking

Flexible shifts

Job description

Grand Mercure Singapore is seeking a Restaurant Supervisor to lead front-of-house service. You will greet guests, take orders, coordinate table settings and ensure a smooth dining experience. This role requires supervisory experience and the ability to work in a fast-paced environment.

You should be a team player, customer oriented, and comfortable with rotating shifts, weekends and public holidays. Previous supervisory exposure is preferred.