Guest Experience Leader, Restaurant Operations

GOCHISO ASIA HOLDINGS PTE. LTD.; Singapore; Sur place; SGD 30 000 - 42 000; Plein temps

Résumé du poste

GOCHISO ASIA HOLDINGS PTE. LTD. is seeking a Restaurant Supervisor to oversee daily restaurant operations, lead front- and back-of-house teams, and ensure high standards of food quality, safety, and guest satisfaction.

You will act as the link between staff and management, leading shifts and resolving issues promptly. The role requires supervising service flow, coordinating between kitchen and service teams, and maintaining hygiene and inventory controls to optimize guest experiences.

Qualifications

• Valid food handler safety certificate (mandatory)

Responsabilités

• Monitor opening and closing duties to ensure smooth daily restaurant operations
• Coordinate service flow between front-of-house and kitchen teams to optimize guest experience
• Maintain cleanliness and organization of the dining area to uphold hygiene standards
• Assist with hiring, training, scheduling, and mentoring staff to meet service quality goals
• Welcome guests and monitor table service to ensure prompt and courteous customer interactions
• Resolve customer complaints tactfully and promptly to maintain guest satisfaction
• Monitor stock levels and assist with inventory counts to control costs and minimize food waste
• Enforce strict adherence to food hygiene, sanitation, and workplace safety regulations to ensure compliance
• Handle cash transactions accurately and record daily sales for operational reporting
• Prepare operational reports as needed to support management decision-making

Description du poste

GOCHISO ASIA HOLDINGS PTE. LTD. is seeking a Restaurant Supervisor to oversee daily restaurant operations, lead front- and back-of-house teams, and ensure high standards of food quality, safety, and guest satisfaction.

You will act as the link between staff and management, leading shifts and resolving issues promptly. The role requires supervising service flow, coordinating between kitchen and service teams, and maintaining hygiene and inventory controls to optimize guest experiences.