Merchant Growth & Partnerships Lead

ShopBack; Singapore; Hybrid; SGD 90,000 - 150,000; Full time

Benefits offered by this job

Career growth

Global scale

Competitive compensation

Open, collaborative culture

Job summary

ShopBack Pay is expanding its offline merchant network and seeks a driven Business Development professional. You will unlock new merchant segments, structure partnerships, and craft scalable commercial solutions aligned with our growth plans.

The role blends strategic thinking with hands-on execution in a fast-paced environment. You will own the full cycle from initial outreach to onboarding, collaborate with cross-functional teams, and deliver practical outcomes using data-driven insights and

Qualifications

• Broad practical business development experience or consulting in a start-up/e-commerce/payments context is preferred.
• Proven ability to solve ambiguous commercial problems and build structured recommendations from scratch.
• Strong sales aptitude and ability to engage merchants in person, including field outreach.
• Demonstrated track record of delivering results in fast-paced environments.
• Comfort with ambiguity and self-driven, ownership mindset.

Responsibilities

• Identify and engage new merchant segments, owning end-to-end cycle from outreach to close and onboarding.
• Contribute to shapingShopBack Pay merchant acquisition strategy and partnerships.
• Provide ongoing support to merchants and optimize their experience.
• Create scalable playbooks including commercial structure, pitches, budgets, and go-to-market plans.
• Develop and pitch commercial solutions tailored to merchant needs.
• Run market research to surface opportunities and inform strategy.
• Collaborate with product, legal, finance and marketing to translate learnings into GTM actions.

Skills

Sales aptitude

Analytical thinking

Learning velocity

Ambiguity handling

Independent work

Collaboration

AI competency

Education

Bachelor's degree

Tools

AI tools

Job description

ShopBack Pay is expanding its offline merchant network and seeks a driven Business Development professional. You will unlock new merchant segments, structure partnerships, and craft scalable commercial solutions aligned with our growth plans.

The role blends strategic thinking with hands-on execution in a fast-paced environment. You will own the full cycle from initial outreach to onboarding, collaborate with cross-functional teams, and deliver practical outcomes using data-driven insights and