Merchant Growth & Partnerships - FinTech Payments

ShopBack; Singapore; On-site; SGD 80,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation

Global team

Career growth

Job summary

ShopBack Pay is expanding its offline merchant network in Singapore, seeking a dynamic professional to drive merchant acquisition and define commercial solutions. You will own the full cycle from outreach to onboarding, while shaping strategy to scale across segments and markets.

Ideal candidates bring startup or consulting experience in e-commerce/payments, strong sales skills, and a proven ability to solve ambiguous commercial problems.

Qualifications

• Bachelor’s degree with a strong academic record in any field.
• Demonstrated ability to solve ambiguous commercial problems: scope a challenge, identify insights, and build a structured recommendation from scratch.
• Strong sales aptitude and confidence engaging merchants in person, including field sales.
• Analytical and critical thinking with data-driven decision making.
• High learning velocity and adaptability in a fast-moving environment.
• AI competency: using AI tools to improve workflows or grow revenue.

Responsibilities

• Identify and engage new merchant segments, owning the full cycle from outreach to close, onboarding and scaling.
• Contribute to developing and executing the strategy for acquiring merchant partners for ShopBack Pay.
• Provide ongoing support to merchant partners and optimize their experience with ShopBack Pay.
• Create playbooks scalable across teams and markets including commercial structure, pitch strategy, budgets and go-to-market.
• Take ownership of ambiguous problems, build a point of view from scratch, and drive toward practical outcomes.
• Develop creative commercial solutions and tailor deals to merchant needs.
• Conduct market research to identify opportunities and surface insights for commercial strategy.
• Stay updated on industry trends and competitor activities to identify opportunities.
• Develop commercial strategies with timely analysis, recommendations, and execution framework.
• Work with product, commercial, marketing, legal and finance to translate field learnings into sharper go-to-market plans.
• Drive projects end-to-end from conceptualization to execution (planning, GTM, tracking).

Skills

Sales aptitude

Strategic thinking

Analytical

Communication

Negotiation

Education

Bachelor’s degree

Job description

ShopBack Pay is expanding its offline merchant network in Singapore, seeking a dynamic professional to drive merchant acquisition and define commercial solutions. You will own the full cycle from outreach to onboarding, while shaping strategy to scale across segments and markets.

Ideal candidates bring startup or consulting experience in e-commerce/payments, strong sales skills, and a proven ability to solve ambiguous commercial problems.