Membership & Training Programs Lead

THE AAMS LIMITED; Singapore; On-site; SGD 48,000 - 64,000; Full time

Job summary

The Membership & Training Executive at THE AAMS LIMITED supports membership operations, CCP administration with WSG, and coordination of industry training for advertising and marketing professionals in Singapore. You will work with member companies, IHLs, training partners, and participants to ensure compliant program delivery and active member engagement.

Key duties include onboarding, renewals, CRM upkeep, event support, data reporting, and governance-aligned processes to support industry

Qualifications

• Bachelor’s degree or Diploma in Business, Marketing, or a related field.
• Strong project management skills with the ability to multitask and meet deadlines.
• Excellent communication, interpersonal, and networking skills.
• Proficiency in Microsoft Office Suite and CRM/database management.
• Experience working with the Career Conversion Program is a plus.
• Ability to work both independently and collaboratively in a team-oriented environment.

Responsibilities

• Support membership recruitment, renewals, and retention initiatives.
• Assist with onboarding, renewal, and invoicing matters.
• Maintain accurate membership records in CRM systems and databases.
• Prepare membership summaries, reports, and administrative updates.
• Support member engagement events and communications.
• Handle member inquiries and coordinate responses with stakeholders.
• Support CCP administration including eligibility, documentation, and tracking.
• Conduct structured interviews for CCP assessment.
• Maintain audit-ready records and track milestones.
• Coordinate CCP requirements with member companies and applicants.
• Assist data collation and periodic reporting for WSG and Association management.
• Plan and coordinate industry training programmes, schedules, and delivery.
• Assist participant registration, attendance tracking, and feedback collection.
• Support post-program evaluation and continuous improvement.
• Maintain training calendars, materials, and participant records.
• Coordinate with training providers and IHL partners.
• Support admin tasks for the Membership & Training team.

Skills

Project management

Communication

Interpersonal skills

Networking

Teamwork

Microsoft Office

Education

Bachelor’s degree or Diploma in Business/Marketing

Tools

CRM/database management

Job description

The Membership & Training Executive at THE AAMS LIMITED supports membership operations, CCP administration with WSG, and coordination of industry training for advertising and marketing professionals in Singapore. You will work with member companies, IHLs, training partners, and participants to ensure compliant program delivery and active member engagement.

Key duties include onboarding, renewals, CRM upkeep, event support, data reporting, and governance-aligned processes to support industry