Membership & Events Executive

Marketing Institute of Singapore (MIS), The; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

Marketing Institute of Singapore (MIS), The is seeking a proactive professional to support membership engagement and administration in Singapore. The role involves recruitment, renewals, and retention initiatives, plus hands-on event planning and execution for seminars, conferences and awards.

You will coordinate timelines, venues, speakers and on-site logistics while promoting MIS events across channels. The successful candidate will engage members, vendors and sponsors with strong

Qualifications

• At least one year of relevant experience in membership engagement or event coordination.
• Experience coordinating corporate events, seminars or networking activities is advantageous.
• Strong organisational skills and attention to detail.
• Confident written and verbal communication skills.
• Able to engage with members, vendors, sponsors and senior stakeholders.
• Proactive, hands-on during events and able to manage multiple priorities.

Responsibilities

• Support membership recruitment, renewals and retention initiatives.
• Engage members via email, telephone and personalised outreach.
• Respond promptly to membership enquiries and provide information on benefits, events and professional development opportunities.
• Maintain accurate membership records, including renewals, payments and status.
• Gather member feedback and identify opportunities to improve the membership experience.
• Support the preparation of membership communications, newsletters and engagement activities.
• Coordinate seminars, workshops, networking sessions, conferences, industry awards and other MIS events.
• Manage event timelines, registration, venues, catering, A/V, speakers and on-site arrangements.
• Liaise with vendors, venues, speakers, volunteers and internal departments to ensure smooth delivery.
• Promote events through email, social media and the MIS website.
• Provide hands-on operational support before, during and after events.
• Prepare post-event reports covering attendance, feedback, expenditure and recommendations.
• Support identification and engagement of potential sponsors and industry partners.
• Assist in preparing sponsorship proposals and packages.
• Maintain positive relationships with existing sponsors and partners.
• Promote MIS awards and participation opportunities to organisations and nominees.
• Guide interested participants through the awards application process.
• Develop targeted sales strategies to increase award entries and event attendance.
• Guide nominees through the application process and highlight benefits of participation.
• Any other ad-hoc tasks as required.

Skills

Membership Engagement

Event Coordination

Stakeholder Communication

CRM

MS Office

Email Marketing

Multitasking

Tools

CRM

Event Registration

Email Marketing Tools

MS Office

Job description

Key Responsibilities

Membership Engagement and Administration

Support membership recruitment, renewals and retention initiatives.

Engage existing and prospective members through email, telephone and personalised outreach.

Respond promptly to membership enquiries and provide information on membership benefits, events and professional-development opportunities.

Maintain accurate membership records, including renewals, payments and membership status.

Gather member feedback and identify opportunities to improve the membership experience.

Support the preparation of membership communications, newsletters and engagement activities.

Event Planning and Execution

Coordinate seminars, workshops, networking sessions, conferences, industry awards and other MIS events.

Manage event timelines, registration, venues, catering, audiovisual requirements, speakers and on-site arrangements.

Liaise with vendors, venues, speakers, volunteers and internal departments to ensure smooth event delivery.

Work with the marketing team to promote events through email, social media and the MIS website.

Provide hands-on operational support before, during and after events.

Prepare post-event reports covering attendance, feedback, expenditure and recommendations.

Partnerships, Sponsorships and Awards

Support the identification and engagement of potential sponsors and industry partners.

Assist in preparing sponsorship proposals and partnership packages.

Maintain positive relationships with existing sponsors and partners.

Promote MIS awards and participation opportunities to suitable organisations and nominees.

Guide interested participants through the awards application process.

Awards Sales & Participation Growth:

Promote award categories and participation opportunities to potential nominees.

Develop targeted sales strategies to increase award entries and event attendance.

Guide nominees through the application process and highlight the benefits of participation.

Any other ad-hoc tasks as required.

Key Requirements

At least one year of relevant experience in membership engagement, event coordination, customer engagement or a related function.

Experience coordinating corporate events, seminars, conferences or networking activities would be advantageous.

Strong organisational skills and attention to detail.

Confident written and verbal communication skills.

Comfortable engaging members, vendors, speakers, sponsors and senior stakeholders.

Proactive, resourceful and willing to be hands‑on during events.

Able to manage multiple priorities and deadlines.

Proficient in Microsoft Office; experience with membership databases, CRM, event‑registration or email‑marketing platforms would be advantageous.

Able to support occasional evening or weekend events when required.

Fresh graduates with relevant internship, student‑club, association or event‑organising experience may also be considered.