Senior Executive, Client Servicing (Event Management)

People Profilers Pte Ltd; Singapore; On-site; SGD 40,000 - 54,000; Full time

Job summary

People Profilers Pte Ltd in Singapore is seeking an Event Coordinator to support client servicing, planning and on-site execution for diverse events. You will manage client communications, coordinate requirements with venues and vendors, and ensure smooth delivery from planning to breakdown.

Ideal candidates have hospitality or MICE experience, proficiency in MS Office, and familiarity with CRM tools. This role offers growth in event marketing support and administrative tasks within a dynamic

Qualifications

• Experience in hospitality, MICE, events or client servicing.
• Understanding of event operations and on-site execution.
• Experience with venue and vendor coordination.
• Basic knowledge of marketing and event promotion.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Familiarity with CRM or event management tools.

Responsibilities

• Manage client relationships from confirmation through post-event follow-up.
• Coordinate event requirements, updates and client communications.
• Address queries, changes and last-minute requests professionally.
• Ensure client expectations are clearly communicated to internal teams.
• Gather feedback and support future client engagement.
• Coordinate event planning, logistics and on-site execution.
• Prepare event briefs, run sheets and operational plans.
• Liaise with internal teams, venues and external vendors.
• Support setups, rehearsals, walkthroughs and event breakdowns.
• Manage on-site coordination and resolve issues as needed.
• Ensure events run smoothly and meet client and venue standards.
• Assist with event invitations, EDMs and social media content.
• Support event promotions and partner marketing activities.
• Maintain event photos, testimonials and promotional materials.
• Maintain accurate event and client records
• Update CRM systems and event documentation
• Track timelines, approvals and coordination tasks
• Assist with invoices, vendor documents and event reporting.

Skills

Client servicing

Event coordination

Hospitality experience

CRM tools

MS Office

Tools

CRM software

Event management tools

Job description

Responsibilities

Client Servicing & Relationship Management

• Manage client relationships from confirmation through post-event follow-up
• Coordinate event requirements, updates and client communications
• Address queries, changes and last-minute requests professionally
• Ensure client expectations are clearly communicated to internal teams
• Gather feedback and support future client engagement

Event Planning & Operations

• Coordinate event planning, logistics and on-site execution
• Prepare event briefs, run sheets and operational plans
• Liaise with internal teams, venues and external vendors
• Support setups, rehearsals, walkthroughs and event breakdowns
• Manage on-site coordination and resolve issues as needed
• Ensure events run smoothly and meet client and venue standards

Marketing Support

• Assist with event invitations, EDMs and social media content
• Support event promotions and partner marketing activities
• Maintain event photos, testimonials and promotional materials

Administrative Support

• Maintain accurate event and client records
• Update CRM systems and event documentation
• Track timelines, approvals and coordination tasks
• Assist with invoices, vendor documents and event reporting

Requirements

• Experience in hospitality, MICE, events or client servicing
• Understanding of event operations and on-site execution
• Experience with venue and vendor coordination
• Basic knowledge of marketing and event promotion
• Proficient in Microsoft Office (Word, Excel, PowerPoint)
• Familiarity with CRM or event management tools