Medical Concierge Executive / Senior Patient Executive (VVIP)

MCI Career Services Pte Ltd; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A leading healthcare service provider in Singapore is seeking an International Patient Services Executive/Senior Executive to ensure pleasant care experiences for international and private patients. The successful candidate will coordinate patient appointments, assist with billing, and provide concierge services. An ideal applicant holds a diploma or degree in Healthcare, Hospitality, or Business, and has experience in healthcare customer service. This role offers staggered working hours and various benefits.

Benefits

Annual Wage Supplement

Performance Bonus

Yearly Salary Increment

Qualifications

• Relevant experience in healthcare customer service or hospitality preferred.
• Strong communication skills and service orientation required.

Responsibilities

• Coordinate patient appointments, consultations, admissions, and follow-ups.
• Liaise with medical teams and support departments to ensure smooth care delivery.
• Assist with billing, insurance, and administrative processes.
• Provide concierge services including transport, accommodation, and language support.
• Respond to patient enquiries promptly and professionally.

Skills

Healthcare customer service

Patient coordination

Concierge services

Education

Diploma or Degree in Healthcare, Hospitality, Business

Job description

We are looking for a service-oriented International Patient Services Executive / Senior Executive to deliver seamless and personalized care experiences for international and private patients.

Summary

• Location: Kent Ridge
• Working Hours: staggered working hours (including weekends)
• Benefits: AWS + 2-3 years Performance Bonus + Yearly Salary Increment

What You’ll Do

• Coordinate patient appointments, consultations, admissions, and follow-ups.
• Liaise with medical teams and support departments to ensure smooth care delivery.
• Assist with billing, insurance, and administrative processes.
• Provide concierge services including transport, accommodation, and language support.
• Respond to patient enquiries promptly and professionally.

What We’re Looking For

• Diploma or Degree in Healthcare, Hospitality, Business, or related fields.
• Experience in healthcare customer service, patient coordination, or hospitality preferred.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

We regret to inform that only shortlisted candidates would be notified.

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Juwita Binte Mohammad Razali (Juwita)
Registration Number: R21101920
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)