Media Tech Support

SUNNYHILL ACE PTE. LTD.; Singapore; On-site; SGD 31,000 - 47,000; Full time

Job summary

Sunnyhill Ace Pte. Ltd. is seeking a full-time AV Technician to support a Singapore school. You will manage multi-media systems, live sound, lighting, and event production for assemblies and ceremonies.

You will train students, guide staff, and maintain equipment, with on-site and off-site duties and a focus on safety and reliability.

Strong teamwork and English proficiency are essential to collaborate with ICT staff and teachers.

Qualifications

• Experience in AV operations or live sound production.
• Prior work in a Singapore school is preferred.
• Ability to lift and move heavy media gear.
• Proficient English, spoken and written.

Responsibilities

• Provide on-site and off-site AV, lighting, and media controls for school events.
• Maintain equipment, perform health checks, and troubleshoot classroom AV tools.
• Train students and staff on basic AV operations and asset management.

Skills

AV operations

Live sound

Asset inventory

Team collaboration

English language

Tools

Chromecast

iPads

Laptops

PLDs

Printers

Job description

Working Hours & Schedule

This full-time position requires adherence to the following weekly schedule (all times include a 1-hour lunch break):

• Mondays & Wednesdays: 7:00 AM – 4:30 PM
• Tuesdays & Thursdays: 7:00 AM – 5:00 PM
• Fridays: 7:00 AM – 3:30 PM
• Rest Days: Off on Saturdays, Sundays, and all gazetted public holidays.

Core Responsibilities

You will work closely with the school's ICT team, Info-Comm club, and Aesthetics department to manage all multi‑media systems and operations.

1. AV, Lighting & Event Media Production

• Event Production: Provide on-site and off‑site audio, visual, lighting, and media controls for assemblies, mass celebrations, performing arts productions, and major school events.
• Content Creation: Handle active school videography and photography, including professional editing and creation of video packages.
• Exam Operations: Setup and implement audio‑visual operations for national and internal examinations (e.g., Listening Comprehension tests).

2. Technical Maintenance & Troubleshooting

• First‑Line Support: Solve immediate hardware or system errors for staff and students experiencing faulty projectors, visualizers, hall audio, or library systems.
• Equipment Upkeep: Clean parts, conduct routine health checks, schedule preventive servicing, and evaluate the overall safety and usability of fixed electronics.
• Device Configuration: Assist the ICT Manager and Desktop Engineers with peripheral configurations across Chromecasts, iPads, laptops, Personal Learning Devices (PLDs), and network printers.

3. Training, Mentorship & Inventory Administration

• Student Training: Direct and mentor Info‑Comm Club students in photography and basic sound mixing console operations.
• Staff Guidance: Teach staff and student tech representatives how to safely connect and basic‑troubleshoot daily classroom AV tools.
• Asset Management: Systematically document device loans, update damage logs, complete inventory tagging, and organize asset lists within the internal ICT management portal.

Job Requirements

• Experience: Relevant background in audio‑visual (AV) operations, live sound production, or asset inventory tracking. Prior experience working within a Singapore school environment is highly preferred.
• Physical Fitness: Capability to lift, move, and carry heavy media gear safely across the campus.
• Language Skills: Proficient verbal and written communication skills in English.
• Key Traits: Strong collaborative mindset to work hand‑in‑hand with desktop engineers, alongside a natural ability to guide and mentor young adolescents patiently.