Maritime Service Coordinator (Evenings) - Singapore

Mackay Communications, Inc.; Singapore; On-site; SGD 33,000 - 58,000; Full time

Job summary

Mackay Communications, Inc. in Singapore is seeking a full-time Service Coordinator with maritime experience and fluent English to work the evening shift onsite at our Singapore depot.

Shifts run Monday-Thursday 13:00-22:00 and Sunday 09:00-18:00; sponsorship is not available, and applicants must be authorized to work in Singapore. The role focuses on coordinating service, dispatching technicians, and ensuring timely responses to customer inquiries.

Qualifications

• 3+ years of service coordination in the marine industry.
• Must be able to read, write, and speak in English fluently.
• Must be authorized to work in Singapore without sponsorship.
• 3+ years' experience in dispatching and field service coordination.

Responsibilities

• Assist with quotes and delivering them to customers.
• Coordinates service and posts on the service board
• Tracks the movement of vessels and calls Agents to check on vessel movements
• Works with customers to resolve any issues
• Sends completion reports to customers
• Interfaces with the Parts Department
• Enter jobs into the company database

Skills

Marine service coordination

English fluency

Dispatching

Field service coordination

Work authorization Singapore

Education

Electronics or Business education

Job description

Mackay Communications, Inc. in Singapore is seeking a full-time Service Coordinator with maritime experience and fluent English to work the evening shift onsite at our Singapore depot.

Shifts run Monday-Thursday 13:00-22:00 and Sunday 09:00-18:00; sponsorship is not available, and applicants must be authorized to work in Singapore. The role focuses on coordinating service, dispatching technicians, and ensuring timely responses to customer inquiries.