Manager, Graduate Studies (Contract)

SUTD (Singapore University of Technology & Design); Singapore; In loco; SGD 50.000 - 80.000; Tempo pieno

Descrizione del lavoro

SUTD (Singapore University of Technology & Design) invites an experienced postgraduate administrator to join the Graduate Studies team. You will support strategic and operational management of postgraduate programs, ensuring timely delivery of high-quality services to students and stakeholders.

Working within a dynamic team, you will handle programme setup, financial tracking, data reporting, SOP development, events, and continuous improvement, coordinating with faculty, finance, IT, and

Competenze

• Recognised university qualifications or equivalent experience in education sector.
• Preferably at least two years of managerial work experience.

Mansioni

• Execute/Oversee the full administration and setup of assigned postgraduate programmes per SOPs.
• Manage faculty grant funding support, including tracking.
• Extract, compile, and report statistics for postgraduate programmes to support decision-making.
• Collaborate in development and oversight of dashboards for data-driven decisions.
• Co-manage creation, revision, and implementation of SOPs, FAQs, and policies.
• Co-manage event management activities including EDMs, logistics, and onsite execution.
• Perform data extraction, information management and analysis for accurate reporting.
• Provide secretarial support for disciplinary matters and assist in procurement, IT and finance tasks.

Conoscenze

Microsoft Office

Power BI

Stakeholder management

Data analysis

Communication

Organizational skills

Teamwork

Strumenti

Power BI

Excel

Database management

Descrizione del lavoro

About The Role

Support the strategic and operational management of Graduate Studies, ensuring the efficient and timely delivery of high-quality programs and services for postgraduate students. This position provides an opportunity to take on a diverse range of responsibilities while actively contributing to the realization of SUTD's vision and mission.

The successful candidate will play a pivotal role in a dynamic postgraduate administration team, collaborating with a broad spectrum of internal and external stakeholders, including finance, IT, procurement, faculty, senior management, institute of higher learning, industry partners, and government agencies, to drive programme success and innovation.

What You Will Do

Programme Management

• Execute/Oversee the full administration and set-up of assigned postgraduate programmes, ensuring strict adherence to Standard Operating Procedures (SOPs) for smooth and efficient operations.

Financial Management

• Manage faculty grant funding support, including tracking.

Statistics Reporting & Analysis

• Extract, compile, and report the necessary statistics for postgraduate programmes by research and coursework to support decision-making, performance tracking, and MOE or other relevant reports.

• Collaborate in the development and oversee the maintenance of dashboards to support data-driven decision-making.

Continuous Improvement & SOP/FAQ/Policy Development

• Actively participate in continuous improvement efforts, contributing ideas, activities, and projects to enhance programme effectiveness.

• Co-manage the creation, revision, and implementation of SOPs, FAQs, and policies for both new and existing administrative processes and automation, ensuring operational excellence.

Outreach, Marketing & Events

• Co-manage event management activities, including the creation of EDMs (Electronic Direct Mail), logistics coordination, and on-site execution.

Data Management and Analysis

• Perform data extraction, information management and analysis to ensure accurate reporting and data-driven decision-making.

General Administration

• Perform secretarial duties for disciplinary matters, ensuring due process is followed.

• Assist in procurement, IT, and finance-related activities to support day-to-day operations.

• Undertake additional ad-hoc duties as assigned, demonstrating flexibility and adaptability.

• Support internal audits, risk assessment and IT enhancements to improve operational efficiency.

• Provide guidance and mentorship to associates and senior associates, fostering a collaborative and high-performing team environment.

Who We Are Looking For

• Recognized university qualifications and relevant experience, or an equivalent combination of experience and/or training in the education sector.
• Preferably at least two years of relevant managerial work experience.

• Proficient in Microsoft Office, IT applications, and database management. Knowledge in Power BI is a plus.
• Positive work attitude with a strong service orientation; proactive and a collaborative team player.
• Excellent interpersonal, written, and verbal communication skills.
• Capable of independently managing and collaborating effectively with various external and internal stakeholders, including staff, faculty, and students.
• Highly meticulous with strong organizational skills, able to plan, prioritize, and coordinate multiple programs and initiatives within tight deadlines.
• Demonstrates flexibility and resilience to succeed in a dynamic and evolving environment.
• Ability to quickly adapt to shifting priorities, manage uncertainty, and maintain focus in the face of change while navigating evolving situations effectively.