Lead, Academic

Nanyang Technological University Singapore; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

NTU invites applications for Lead, Academic—a senior role overseeing postgraduate academic programmes. You will manage PhD examination workflows, admissions, scholarships, and partnerships while driving curriculum development and digitalization of administrative processes.

Must have at least 5 years in student services with supervisory experience, strong teamwork, and excellent communication in a fast-paced university setting. The role focuses on quality, compliance, and innovation.

Qualifications

• Bachelor’s degree or diploma with minimum 5 years of relevant experience in student services.
• Strong background in academic administration, curriculum development, or programme management.
• Familiarity with postgraduate education frameworks and regulatory requirements.

Responsibilities

• Oversee PhD QE, thesis, reviewer coordination and ensure timely processing.
• Coordinate QE logistics, reports, and reviewer assignments.
• Attend to academic matters for PhD programme partnerships and joint PhDs.
• Oversee research exchange programmes (e.g., CSC, non-degree) and admissions.
• Oversee MSc tuition billing, aging reports, and fee waiver appeals.
• Data-driven planning and process improvement for Graduate Intake and Enrolment Planning.

Skills

MS Office

Multi-tasking

Team leadership

Critical thinking

Communication

Organisational skills

Stakeholder engagement

Process improvement

Event planning

Education

Bachelor’s degree or diploma with minimum 5 years of relevant experience in student services

Job description

The Lead, Academic is a key leadership role responsible for ensuring the effective delivery and continuous improvement of postgraduate (PG) academic programmes. The role supports the university’s mission to provide high-quality, research-driven education by managing academic processes, coordinating curriculum development, and driving innovation in programme administration. Acting as a bridge between academic leadership, faculty, and administrative systems, the jobholder ensures excellence, compliance, and responsiveness to evolving academic needs.

Key Responsibilities

PhD Programme & Examination Management & Research Exchange partnerships

• Oversee PhD-specific academic processes: Qualifying Examinations (QE), thesis, reviewer coordination.
• Coordinate QE logistics, reports, and reviewer assignments.
• Attend to academic matters for PhD programme partnerships and joint PhDs.
• Oversee research exchange programmes (e.g., China Scholarship Council (CSC), non-degree).
• Oversee PhD Admissions and Scholarships.

Academic Partnerships & Research Exchange

• Support academic matters for joint PhD programmes and institutional partnerships.
• Oversee research exchange programmes (e.g., CSC, non-degree), ensuring smooth processing and tracking.

Faculty & Teaching Support

• Provide teaching support insights and coordinate faculty engagement initiatives.
• Post Work Study Scheme (WSS) assignments as requested by professors and GS Office and assign shortlisted students.

Financial Administration & Billing for Students

• Check on prepared billing for MSc students for each Semester.
• Follow up on Monthly Aging Report for MSc students with outstanding tuition fees.
• Oversee fee waiver appeals process.
• Process WSS students’ claim submission.
• Data-driven Planning and Process Improvement Manage Data analysis of postgraduate student demographics for Graduate Intake and Enrolment Planning (GIEP) projections.
• Improve workflows and implement policies for process automation and digitalization of administrative workflows to improve efficiency.

Educational Qualification(s)

Bachelor’s degree or diploma with minimum 5 years of relevant experience in student services.

Knowledge Required

• Strong background in academic administration, curriculum development, or programme management.
• Familiarity with postgraduate education frameworks and regulatory requirements.
• Big picture of how graduate programmes are derived and the administration to run it smoothly.

Relevant Experience

Minimum 5 years of experience in Student services, with 2 years of supervisory experience.

Skills & Competencies

• MS Office.
• Multi-tasking.
• Ability to lead a team.
• Critical thinking and problem-solving skills.
• Effective communication and organisational skills.
• Excellent organizational, analytical, and stakeholder engagement skills.
• Ability to manage complex processes and drive continuous improvement.
• Event planning and management.

Other Personal Attributes

• Flexible.
• Approachable.
• Helpful.
• Meticulous Team player.

We regret that only shortlisted candidates will be notified.

Hiring Institution: NTU