Senior Executive / Assistant Manager, Postgraduate Programme

Nanyang Technological University Singapore; Singapore; Presencial; SGD 70.000 - 110.000; Tempo integral

Benefícios oferecidos por esta vaga

Healthcare and benefits

Annual leave

Flexible work arrangements

Resumo da vaga

Nanyang Technological University Singapore’s School of Art, Design and Media seeks a Senior Executive/Assistant Manager to lead administrative operations for its postgraduate research programs. The role focuses on admissions, candidature management, examinations, scholarships, events and data-driven process improvements.

The ideal candidate will bring a Bachelor’s degree with 4–5 years in higher education administration, strong Excel skills, and proven ability to manage multiple priorities while

Qualificações

• Bachelor’s degree with 4–5 years of progressive administrative experience in higher education or postgraduate programs.
• Advanced proficiency in Microsoft Office, especially Excel for data analysis and reporting.
• Excellent organisational, project management and multi‑priority handling skills.
• Strong written and verbal communication for interactions with students, faculty, leadership and external partners.
• Ability to navigate diverse stakeholders, maintain confidentiality and handle policy‑driven decisions.

Responsabilidades

• Oversee admissions processes including evaluation, matching, scholarship interviews, appeals and policy exceptions.
• Manage candidature lifecycle for PhD and Master’s students, monitor milestones and address extensions or disputes.
• Coordinate examinations, nominations, international logistics, and Board of Examiners processes with academic integrity.
• Administer scholarships and financial matters including stipends, renewals, and donor compliance.
• Plan student engagement events, networking sessions and research symposia to build a vibrant postgraduate community.
• Drive process improvements, data analytics and documentation to inform leadership decisions.

Conhecimentos

Administrative support

Project coordination

Stakeholder management

Data analysis

Communication

Bilingual EN/Mandarin

Formação

Bachelor’s degree in a relevant field

Ferramentas

Microsoft Excel

Microsoft PowerPoint

Descrição da vaga

The School of Art, Design and Media (ADM) at NTU is dedicated to advancing research excellence and innovation in creative practice through our postgraduate research programs.

We are committed to nurturing the next generation of scholar-practitioners and creative researchers while maintaining rigorous academic standards and fostering transformative scholarship. Our success is built on providing comprehensive support to research students throughout their candidature journey, from admission through graduation, ensuring they receive exceptional guidance in an environment that cultivates both scholarly rigor and creative innovation.

Reporting to the Manager (Graduate Programmes), the Senior Executive/Assistant Manager plays a critical leadership role in advancing the quality and effectiveness of ADM’s postgraduate research programs. This position is essential to sustaining research excellence through expert administration and strategic coordination across four key areas: Academic Operations, Candidature Management, Programme Marketing, and Event Management.

The key responsibilities of the role are as follows:

• Manage comprehensive admissions processes including application evaluation, faculty matching, scholarship interview coordination, appeals processing, and exercise independent judgment on complex admission cases requiring policy interpretation and exception handling
• Oversee complete candidature lifecycle for active PhD and Master’s students, proactively identifying at-risk cases for early intervention, tracking milestone compliance, and resolving complex candidature issues including extensions, supervision disputes, and policy exceptions
• Coordinate qualifying examinations and thesis oral examinations, managing examiner nominations and appointments, international logistics, Board of Examiners processes, documentation preparation, and grade processing while ensuring examination integrity and academic standards
• Administer active scholarships and financial matters including stipend disbursements, annual renewals, graduate assistantship monitoring, research funding applications, tuition fee disputes, payment adjustments, and donor compliance requirements
• Plan and execute student engagement events and community-building initiatives including orientations, career development workshops, networking sessions, and research symposia to foster a vibrant postgraduate research community supporting retention and completion
• Drive operational excellence through data analytics, process improvement initiatives, quality assurance mechanisms, strategic planning contributions, and comprehensive documentation of policies, procedures, and institutional precedents to enhance service delivery and inform leadership decision-making

Requirements:

• Bachelor’s degree with at least 4-5 years of progressive administrative experience in higher education, preferably in postgraduate or research program administration
• Advanced proficiency in Microsoft Office applications, particularly Excel for data analysis and reporting
• Exceptional organisational and project management skills with demonstrated ability to manage multiple complex priorities across overlapping timelines and competing deadlines
• Superior written and verbal communication skills for professional engagement with diverse stakeholders including students, faculty, senior leadership, international partners, and external agencies
• Strong interpersonal and stakeholder management skills with cultural sensitivity and ability to navigate complex, sometimes conflicting, stakeholder expectations
• Meticulous attention to detail in documentation, compliance, data management, and quality assurance processes
• Proven adaptability and resilience in dynamic environments with ability to exercise sound judgment in ambiguous situations and manage unforeseen challenges effectively
• Strong analytical and strategic thinking skills with ability to interpret policies, analyse data trends, and provide insights to inform decision-making
• Demonstrate independent judgment and problem-solving capabilities in handling complex cases requiring policy interpretation and exception management
• Strong commitment to maintaining confidentiality, integrity, and ethical standards in all professional dealings
• Ability to work autonomously with minimal supervision while collaborating effectively across teams and departments
• Experience in research program administration, candidature management, or graduate student services is highly advantageous
• Proactive, solutions-oriented approach with ability to identify issues early and implement preventive measures
• Bilingual capability (English and Mandarin Chinese) is advantageous for international partnership work and student support

Join us in shaping the future of art and design education at one of Asia’s most dynamic universities. This role offers opportunities for professional growth, a comprehensive benefits package including healthcare and annual leave, flexible work arrangements, and the chance to be part of a vibrant campus community dedicated to creative excellence.

We regret that only shortlisted candidates will be notified.

Hiring Institution: NTU