Manager-Broker, Property

WTW group; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

WTW Group in Singapore is seeking a hands-on Broking Lead to steer strategy and placement of accounts, including new business and renewals. You will work with client relationship directors and regional teams to deliver market knowledge, pricing structures, and strong client outcomes.

This role demands exceptional negotiation, leadership, and presentation skills, plus the ability to analyze client risks and craft optimum coverage solutions.

Qualifications

• Preferably degree-qualified in any discipline.
• ACII or country equivalent, or relevant industry experience.
• Ability to work as a team player in a dynamic broking environment.
• Exceptional communication, negotiation and influencing skills.
• High levels of business and financial acumen with an understanding and support of company strategy.
• Strong group presentation skills and ability to drive complex conversations at executive level.
• Relationship management and customer focus; leverage relationships to bring WTW resources tailored to client needs; drive conflict resolution.
• Negotiation skills to develop innovative solutions to do complex deals and close deals.

Responsibilities

• Lead the broking strategy and placement of individual accounts including new business and renewals.
• Support new business RFPs – both written content and oral presentations by delivering market knowledge including proposed placement structures, pricing, and market experience and relationships
• Work with client relationship directors, industry leaders and retail offices across the Asia region
• Provide knowledge, leadership, insight, and direction for broking activities to ensure that clients’ expectations are regularly met.
• Orchestrate new business placement, renewals, and alterations of existing coverage.
• Develop, review, and deliver presentations to secure new and build on existing relationships.
• Review and evaluate information and analytics to assess and evaluate client risks to support the placement of client risks in the market.
• Research and evaluate solutions to identify and develop optimum risk solutions for clients.
• Provide coverage and program design advice and needs/gap analysis to make recommendations regarding program improvements.
• Build strong partnerships with a broad range of organizations and stakeholders in the market to secure optimum terms and conditions for clients.
• Set priorities and standards for the broking function and regularly review performance to stay relevant.
• Work closely with associates to stay on top of marketplace changes.
• Oversee design and preparation of draft proposals; negotiate and finalize carrier quotes and terms to ensure contract certainty.
• Bind carrier quotes and review binders and coverage confirmations.
• Attend regular client and underwriter meetings.
• Conduct program peer reviews.
• Provide coaching to brokers in training.

Skills

Team player

Negotiation

Communication skills

Influencing skills

Market knowledge

Relationship management

Education

Degree-qualified in any discipline

ACII or equivalent

Job description

Description

The Role

• Lead the broking strategy and placement of individual accounts including new business and renewals.
• Support new business RFPs – both written content and oral presentations by delivering market knowledge including proposed placement structures, pricing, and demonstrating market experience and relationships
• Work with client relationship directors, industry leaders and retail offices across the Asia region
• Provide knowledge, leadership, insight, and direction for broking activities to ensure that clients’ expectations are regularly met.
• Orchestrate new business placement, renewals, and alterations of existing coverage.
• Develop, review, and deliver presentations to secure new, and build on existing, relationships.
• Review and evaluate information and analytics to assess and evaluate client risks to support the placement of client risks in the market.
• Research and evaluate all solutions (insurance and otherwise) to identify and develop optimum risk solutions for clients.
• Provide coverage and program design advice and expertise to clients; perform needs and gap analysis to make recommendations regarding program improvements.
• Build strong partnerships with a broad range of organizations and stakeholders in the market to secure optimum terms and conditions for clients.
• Set priorities and standards for the broking function and regularly review and evaluate the performance of the function to ensure it is relevant and cutting-edge.
• Work closely with associates to stay on top of changes in the marketplace.
• Oversee design and preparation of draft proposals; negotiate and finalize carrier quotes, terms and conditions and coverage confirmations to ensure contract certainty.
• Bind carrier quotes and review binders and coverage confirmations.
• Request / Attend and participate in regular client and underwriter meetings.
• Conduct program peer reviews.
• Provide coaching to brokers in training.

Qualifications

• Preferably degree-qualified in any discipline

• Ideally professional qualifications such as ACII or similar country equivalent, or relevant industry experience
• Ability to work as a team player in a dynamic broking environment.
• Exceptional communication, negotiation and influencing skills.
• High levels of business and financial acumen with an understanding and support of company strategy
• Strong skills in problem-solving and planning.
• Strong group presentation skills (written and verbal); ability to drive complex/technical conversations and engage at an executive level.
• Relationship management and customer focus; ability to leverage internal and external relationships to bring WTW resources and assets tailored to client needs; ability to drive conflict resolution.
• Negotiation skills: ability to develop innovative and creative solutions to do complex deals, and drive consensus across internal and external stakeholders to close deals.
• Business acumen: knowledge of strategy, tactics, and solutions for the client, and/or in the marketplace.
• Project Management: ability to drive end-to-end oversight of large, complex, ambiguous, or multi-dimensional projects.
• Receptive to feedback; critical thinking and problem-solving skills; high adaptability
• Knowledge of end-to-end insurance process, including process owners and rationale/purpose of key steps.
• Strong leadership skills; effectively advocates for change. Provides encouragement, takes control of team projects, leads key work areas, and collaborates with others. Provides clear guidance to ensure others fulfil roles effectively.
• Insurance technical skills: ability to apply knowledge of coverage forms in analysis of program design, identification of coverage gaps and ongoing coverage consultation. Ability to interpret, analyze and present models.

Equal Opportunity Employer