Manager

GOLDEN COMPASS SCHOOL PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

GOLDEN COMPASS SCHOOL PTE. LTD.

is seeking a capable manager to oversee the entire course registration process, supervise the sales, marketing and training administration for all programmes, and generate monthly performance reports. The role emphasizes building profitable partnerships, maintaining customer and alumni relations, resolving complaints, and keeping clients informed about new products to drive sales.

Qualifications

• Bachelor’s degree in education, administration or related field.
• Minimum 2 years’ experience.
• Excellent interpersonal and communication skills.
• Proficient in all Microsoft applications.
• Superior product knowledge.
• A team player with leadership skills.
• Maintain a positive attitude focused on customer satisfaction.

Responsibilities

• Overseeing the entire course registration procedures and monitor team's interaction with customers.
• Overseeing the Sales & Marketing and training administration process of all the programmes.
• Generate monthly reports and track students progress in order to maintain school procedures.
• Building and maintaining profitable relationships with key partners.
• Overseeing the relationship with customers and alumni handled by your team.
• Resolving customer complaints quickly and efficiently.
• Keeping customers updated on the latest products in order to increase sales.
• Meeting with Management Team in the organization to plan strategically.
• Expanding the customer base by upselling and cross-selling.
• Understanding key customer individual needs and addressing these.
• Knowing your competition and strategizing accordingly.
• Maintaining the premises to be conducive and safe for customers

Education

Bachelor’s degree in education, administration or a related field.

Job description

• Overseeing the entire course registration procedures and monitor team's interaction with customers
• Overseeing the Sales & Marketing and training administration process of all the programmes
• Generate monthly reports and track students progress in order to maintain school procedures.
• Building and maintaining profitable relationships with key partners.
• Overseeing the relationship with customers and alumni handled by your team.
• Resolving customer complaints quickly and efficiently.
• Keeping customers updated on the latest products in order to increase sales.
• Meeting with Management Team in the organization to plan strategically.
• Expanding the customer base by upselling and cross-selling.
• Understanding key customer individual needs and addressing these
• Knowing your competition and strategizing accordingly.
• Maintaining the premises to be conducive and safe for customers

Manager Requirements:

• A bachelor’s degree in education, administration or a related field.
• A minimum of 2 years’ experience.
• Excellent interpersonal and communication skills.
• Proficient in all Microsoft applications.
• Superior product knowledge.
• A team player with leadership skills.
• Maintain a positive attitude focused on customer satisfaction.