Management Trainee

SIHAI INTERNATIONAL EDUCATION PTE. LTD.; Singapore; On-site; SGD 30,000 - 42,000; Full time

Benefits offered by this job

Structured training and leadership dev

Career advancement opportunities

Exposure to centre operations andsales

Job summary

SIHAI INTERNATIONAL EDUCATION PTE. LTD. is seeking a motivated Management Trainee to join our education centre in Singapore. You will undergo structured training across centre operations, student enrolment, sales, CRM and team leadership to develop future leaders.

Successful candidates can progress to Centre Manager or Principal roles based on performance and business needs. This role offers on-site work and exposure to education management.

Qualifications

• Diploma or Degree in any discipline.
• Strong communication, interpersonal and leadership skills.
• Positive attitude, proactive mindset and willingness to learn.
• Good organisational and problem-solving abilities.
• Comfortable with sales targets and customer-facing responsibilities.
• Prior experience in education, tuition centres, sales, customer service or operations management is an advantage.
• Passion for education and a strong interest in developing a long-term career in education management.

Responsibilities

• Centre Operations: Assist in daily operations and administration of the education centre; Ensure smooth operations and high service standards; Monitor class schedules, student attendance and classroom arrangements; Ensure compliance with policies and procedures.
• Student Enrolment & Sales: Promote tuition and enrichment programmes; Conduct course consultations; Follow up on enquiries and trial classes; Build relationships with parents; Work towards enrolment targets and centre revenue goals.
• Parent & Customer Relationship Management: Handle enquiries, feedback and concerns; Maintain relationships with parents and students; Follow up on student progress and parent satisfaction.
• Team Management: Coordinate teachers and administrative staff; Support staff recruitment, onboarding, training and performance monitoring; Develop leadership and problem-solving skills.
• Business Development: Identify opportunities to increase enrolment and promote programmes; Support marketing campaigns and events; Monitor performance and prepare reports.
• Management Training & Development: Participate in structured training covering sales, operations, customer service and team management; Learn to manage budgets, resources and performance indicators; Take on increasing responsibilities.

Skills

Communication skills

Interpersonal skills

Leadership

Organisational skills

Problem-solving

Sales orientation

Education sector experience

Education

Diploma or Degree

Job description

We are looking for a motivated, responsible and results-driven Management Trainee to join our education centre. This role is designed to develop future leaders through structured training in centre operations, student enrolment, sales, customer relationship management and team leadership.

Successful candidates will have the opportunity to progress to a Centre Principal position, subject to performance and business requirements.

Key Responsibilities

1. Centre Operations

• Assist in the daily operations and administration of the education centre.

• Ensure smooth centre operations and maintain high service standards.

• Monitor class schedules, student attendance and classroom arrangements.

• Ensure compliance with company policies and operational procedures.

2. Student Enrolment & Sales

• Promote tuition and enrichment programmes to prospective parents.

• Conduct course consultations and follow up on enquiries and trial classes.

• Build strong relationships with parents and improve student enrolment and retention.

• Work towards enrolment targets and centre revenue goals.

3. Parent & Customer Relationship Management

• Handle parents' enquiries, feedback and concerns professionally.

• Maintain good relationships with existing parents and students.

• Follow up on student progress and parent satisfaction.

4. Team Management

• Assist in coordinating teachers and administrative staff.

• Support staff recruitment, onboarding, training and performance monitoring.

• Develop leadership, communication and problem-solving skills.

5. Business Development

• Identify opportunities to increase student enrolment and promote educational programmes.

• Support marketing campaigns, events and promotional activities.

• Monitor centre performance and assist in preparing operational reports.

6. Management Training & Development

• Participate in structured training covering sales, operations, customer service and team management.

• Learn to manage centre budgets, resources and performance indicators.

• Take on increasing responsibilities based on performance and readiness for promotion.

Requirements

• Diploma or Degree in any discipline.

• Strong communication, interpersonal and leadership skills.

• Positive attitude, proactive mindset and willingness to learn.

• Good organisational and problem-solving abilities.

• Comfortable with sales targets and customer-facing responsibilities.

• Prior experience in education, tuition centres, sales, customer service or operations management is an advantage.

• Passion for education and a strong interest in developing a long-term career in education management.

Career Progression

Management Trainee Assistant Centre Manager Centre Principal

Career progression will be based on individual performance, leadership capabilities and business needs.

What We Offer

• Structured on-the-job training and leadership development.

• Career advancement opportunities within the education sector.

• Exposure to centre operations, sales and business management.

• Opportunities to take on greater responsibilities and lead a team.