Management Executive

SGO TAS PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

SGO TAS PTE. LTD. in Singapore is looking for an individual to provide quality Management and Administrative support. The role involves overseeing efficient daily operations, coaching and developing colleagues, and assisting in strategic planning. Candidates should have a Bachelor's degree and strong communication skills, with a customer-oriented mindset. Experience in management or relevant fields is advantageous. This position requires someone passionate about ensuring customer satisfaction and improving retention measures.

Qualifications

• Strong verbal and written communication skills are essential.
• Customer-Oriented or passionate about serving customers is required.
• Knowledge or experience in management or a relevant similar field is a plus.

Responsibilities

• Provide quality Management and Administrative support.
• Oversee efficient day-to-day operations.
• Coach and develop colleagues.
• Assist in development strategy plans.
• Monitor and manage customer complaints.

Skills

Strong verbal and written communication skills

Customer-Oriented attitude

Education

Bachelor’s Degree in any field

Job description

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus