Management Trainee (F&B)

XIANG XIANG 1 PTE. LTD.; Singapore; On-site; SGD 33,000 - 47,000; Full time

Job summary

XIANG XIANG 1 PTE. LTD. in Singapore seeks a Restaurant Supervisor to support the Manager in day-to-day operations and deliver welcoming service.

You will monitor expenses, help plan staff schedules, supervise service areas, and handle customer feedback. The role involves rotating through positions to deepen operation knowledge and contribute to continuous improvements. Ideal candidates hold a bachelor’s degree or higher and can work split shifts including weekends and public holidays, with

Qualifications

• Bachelor degree or above.
• Able to work split shifts, weekends and public holidays.
• Service oriented and passionate about F&B.
• Good communication and interpersonal skills.
• PC literate, well-organized and self-motivated.

Responsibilities

• Work closely with the Manager.
• Monitor outlet's expenses, ensuring costs stay within budget.
• Assist in planning staff duty schedules and ensure sufficient staff.
• Supervise outlet operations and serve customers.
• Handle customer complaints and maintain relationships.
• Progressively master skills to run restaurant operations.
• Receive training and rotate across company operations.
• Solicit feedback from customers and staff for improvements.
• Perform ad-hoc duties as assigned.

Skills

Communication skills

Interpersonal skills

PC literacy

Self-motivation

Education

Bachelor degree or above

Job description

Work closely with the Manager.

Monitor outlet's expenses, making sure that all costs are within the budget.

Assist manager to plan staff duty schedule for service crew and ensure sufficient staff and monthly management reports

Make every effort to let customers feel welcome with friendly and uncompromising service.

Supervise operations in outlet and serve customers.

Handle customer complaints, maintaining good customer relationships.

Progressively master the skills to run restaurant operations.

Receive training and perform duties in various sections of company's operations.

Gain deep and thorough knowledge of the company's restaurant operation by rotating on each position;

Solicit feedback from customers and staff, for areas of improvement and incorporate useful suggestions into operations.

Perform ad-hoc duties as assigned by superior.

Requirements

• Bachelor degree or above
• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated