Management Trainee (F&B)

HUNAN TRADITIONAL CUISINE PTE. LTD.; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

HUNAN TRADITIONAL CUISINE PTE. LTD. is seeking a dedicated restaurant operations supervisor to oversee daily activities, ensure service quality, and support budget adherence.

The role involves coordinating staff, handling guest feedback, and rotating through multiple outlets to gain comprehensive knowledge of operations. The candidate should possess a bachelor degree or higher, be able to work split shifts including weekends and public holidays, and demonstrate strong communication and

Qualifications

• Bachelor degree or above
• Excellent communication and interpersonal skills
• PC literate, well-organized and self-motivated

Responsibilities

• Work closely with the Manager.
• Monitor outlet’s expenses, making sure that all costs are within the budget.
• Assist manager to plan staff duty schedule for service crew and ensure sufficient staff and monthly management reports
• Make every effort to let customers feel welcome with friendly and uncompromising service.
• Supervise operations in outlet and serve customers.
• Handle customer complaints, maintaining good customer relationships.
• Progressively master the skills to run restaurant operations.
• Receive training and perform duties in various sections of company’s operations.
• Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position;
• Solicit feedback from customers and staff, for areas of improvement and incorporate useful suggestions into operations.
• Perform ad-hoc duties as assigned by superior.

Job description

Job Description:

• Work closely with the Manager.
• Monitor outlet’s expenses, making sure that all costs are within the budget.
• Assist manager to plan staff duty schedule for service crew and ensure sufficient staff and monthly management reports
• Make every effort to let customers feel welcome with friendly and uncompromising service.
• Supervise operations in outlet and serve customers.
• Handle customer complaints, maintaining good customer relationships.
• Progressively master the skills to run restaurant operations.
• Receive training and perform duties in various sections of company’s operations.
• Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position;
• Solicit feedback from customers and staff, for areas of improvement and incorporate useful suggestions into operations.
• Perform ad-hoc duties as assigned by superior.

Requirement ：

• Bachelor degree or above
• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated