Management Trainee (Tuition Centre Operations) - Sembawang

AGRADER & I PTE. LTD.; Singapore; On-site; SGD 42,000 - 54,000; Full time

Benefits offered by this job

Mentorship program

Autonomy in role

Career growth

Job summary

AGrader Learning Centre in Singapore is seeking graduates for its Graduate Fast-Track Programme. You will take full operational and customer-service ownership of your assigned branch after mentorship.

This role offers early management exposure, frontline leadership, and opportunities to build people skills by coordinating a small team and handling enrolments and billing.

Qualifications

• Fresh graduates welcome; no prior education experience required.
• Natural people person with warm, service‑oriented attitude.
• Reliable executor; follows through on tasks.
• Composed under pressure; communicates clearly during fast-paced issues.
• Ambitious leader; comfortable guiding a small team.

Responsibilities

• Centre leadership: run daily front- and back-of-house operations at your branch.
• Parent relations & customer service: greet, enroll, and resolve enquiries.
• Operations & billing: oversee class scheduling, data, and fee collection.
• Team coordination: lead a small centre team to keep operations on time.
• Cross-functional collaboration: liaison with teachers and HQ on centre matters.
• Business ownership: take charge of a sub-role for broader exposure.

Skills

People person

Customer service

Team coordination

Leadership potential

Problem solving

Working under pressure

Education

Degree holder in any discipline

Job description

About Us

AGrader Learning Centre is an established tuition and enrichment chain with 20 outlets islandwide.

Behind every outlet is a group of dedicated, positive, and genuine people who care about the students and families they serve. We take our work seriously, but we also make sure the environment we work in is one that people actually enjoy showing up to. If you are someone who cares about doing good work and wants to be part of a team that supports each other, we think you will feel right at home here.

The Opportunity: Manage Your Own Centre

We are looking for driven, service-minded graduates to join our Graduate Fast-Track Programme. Fresh graduates and early-career professionals are welcome. You will undergo structured mentorship and onboarding before taking full operational and customer-service ownership of your assigned branch.

If you want early, hands-on experience running a business and leading a team from day one, this is the perfect launchpad.

What You Will Do (Your Scope)

• Centre Leadership: Run the daily front-of-house and back-of-house operations of your assigned branch, ensuring the centre is welcoming, efficient, and running to standard.
• Parent Relations & Customer Service: Greet parents, handle new student enrolments, and professionally resolve enquiries on programmes, schedules, and fees across walk-in, phone, and messaging platforms.
• Operations & Billing: Oversee class scheduling, data documentation, and timely fee collection.
• Team Coordination: Lead and coordinate a small centre team of part-time staff to keep daily operations running on time.
• Cross-Functional Collaboration: Serve as the main point of contact for teachers and HQ on centre matters.
• Business Ownership: Take charge of an assigned business sub-role for more exposure in business operations.

What You Will Gain

• Business Operations Mastery: Practical experience running a live, high-touch retail and service operation.
• Early Management Experience: Direct people management exposure by coordinating a small team early in your career.
• Elite Communication Skills: Built confidence communicating professionally with various stakeholders (parents, kids, tutors, and corporate HQ).
• Clear Career Progression: A defined fast-track path toward a full Centre Manager role.

Who We Are Looking For

We hire for character, work ethic, and a heart for service.

• Degree holder in any discipline — Fresh graduates are highly welcome to apply (no prior education experience required!).
• Natural People Person: Comfortable working directly with children and families on a daily basis with a warm, service-oriented attitude.
• Reliable Executor: Follows through on tasks meticulously without needing to be reminded.
• Composed Under Pressure: Communicates clearly and stays calm when handling parent concerns or fast-paced operational issues.
• Problem Solver: Takes initiative to fix things on the ground rather than waiting to be directed.
• Aspiring Leader: At ease taking the lead, guiding a small team with confidence and maturity.

What You Can Expect

• A close-knit team that works hard, communicates openly, and supports each other.
• Real autonomy — you will be trusted to manage your shop without being micromanaged.
• Meaningful work that directly impacts the learning experience of students and the confidence of their families.
• Genuine career growth within a rapidly expanding islandwide organisation.

Working Hours

This is a full-time position of 5 working days at 41 hours per week inclusive of meal time. At least one weekend day per week is required as centre peak hours fall on weekends. Exact schedule confirmed at interview.

Branch Assignment

This role is based at our Sun Plaza (Sembawang) branch. Candidates who live nearby or are comfortable commuting to Sembawang are welcome to apply.