Management Trainee

EIGHTEEN CHEFS PTE. LTD.; Singapore; Presencial; SGD 30 000 - 45 000; Tempo integral

Resumo da oferta

Eighteen Chefs Pte. Ltd. in Singapore is seeking a result-driven service leader to assist Restaurant and Assistant Managers in supervising daily restaurant operations and ensuring efficient service.

You will help manage team performance, train staff, and maintain high customer service standards aligned with company values. This role emphasizes hands-on supervision across service areas, equipment readiness, and adherence to quality expectations, while fostering a respectful, safety-conscious work

Qualificações

• Minimum 2 years experience in F&B industry with at least 1 year in a supervisory role.
• Min N level qualification required.

Responsabilidades

• Assist Managers in supervising daily restaurant operations to ensure efficiency and adherence to company standards.
• Manage all service sections operationally to maintain smooth restaurant functions.
• Inspect and verify maintenance and servicing of all restaurant equipment to ensure operational readiness.
• Model and uphold high work ethics to inspire and guide service staff behavior and performance.
• Ensure consistent delivery of excellent customer service and service quality throughout the restaurant.
• Communicate effectively with customers to maintain high satisfaction levels and address their needs promptly.
• Manage customer feedback and complaints by resolving issues appropriately and within company guidelines.
• Support Managers in training, developing, and evaluating service staff to ensure competency in their respective service stations.

Conhecimentos

F&B experience

Supervisory experience

Customer service

Formação académica

N level qualification

Descrição da oferta de emprego

Job Description & Requirements

• Minimum 2 years experience in F&B industry with at least 1 year experience in F&B supervisory role
• Min N level

Company Overview

Eighteen Chefs is dedicated to providing quality, affordablefood freshly prepared with fast service. We support social reintegration byempowering youths and individuals with conviction backgrounds throughmeaningful employment in a safe, non-judgmental environment.

Job Summary

Assist Restaurant and Assistant Managers in supervisingdaily restaurant operations, managing team performance, training staff, andmaintaining high customer service standards aligned with company values.

Responsibilities

• Assist Managers in supervising daily restaurant operations to ensure efficiency and adherence to company standards
• Manage all service sections operationally to maintain smooth restaurant functions
• Inspect and verify maintenance and servicing of all restaurant equipment to ensure operational readiness
• Model and uphold high work ethics to inspire and guide service staff behavior and performance
• Ensure consistent delivery of excellent customer service and service quality throughout the restaurant
• Communicate effectively with customers to maintain high satisfaction levels and address their needs promptly
• Manage customer feedback and complaints by resolving issues appropriately and within company guidelines
• Support Managers in training, developing, and evaluating service staff to ensure competency in their respective service stations