Management Trainee

PSGOURMET GASTRONOMY PTE. LTD.; Singapore; On-site; SGD 45,000 - 75,000; Full time

Job summary

PSGOURMET GASTRONOMY PTE. LTD. is seeking a Management Executive to lead cafe operations, drive service quality, and improve turnover and profitability through proactive leadership.

You will oversee service standards, train staff, monitor POS and cash handling, and ensure safety and hygiene in a fast-paced setting. The role requires a Degree in Hospitality/Restaurant Management and about 2 years of relevant experience, with strong communication and leadership abilities to succeed in a dynamic

Qualifications

• Degree in Hospitality/Restaurant Management or equivalent.
• Preferably 2 years of relevant experience.
• Energetic, good team player and service oriented.
• Great leadership potential with solid analytical, communications and interpersonal skills.
• Independent, proactive, resourceful and ability to work in a fast paced environment.
• Well versed in Microsoft Office.

Responsibilities

• Deliver fast, friendly and accurate service to all guests.
• Create a positive guest experience by delivering high service levels and engaging guests to meet expectations.
• Assist in station preparation and ensure safety and hygiene standards are followed.
• Handle guest queries and feedback.
• Lead by example and promote teamwork to achieve targets.
• Delegate responsibilities to the service team to ensure excellent service is achieved.
• Monitor and maintain the POS system and cash handling procedures.
• Perform administrative and back-end duties for smooth restaurant operations.
• Ensure adherence to company policies, processes and procedures.

Skills

Leadership potential

Teamwork

Customer service

Communication

Interpersonal skills

MS Office

Education

Degree in Hospitality/Restaurant Management

Tools

POS system

Microsoft Office

Job description

Management Executive offers great opportunities for talents who aspire to be leaders within the F&B Industry. Candidate to be equipped with functional knowledge, skills, thinking process, and leadership qualities that will allow the candidate to succeed in a managerial role. The candidate will ensure the seamless running of the Cafe in the most efficient and effective manner delivering the highest possible standards of service, whilst being pro-active in maintaining and/or improving turnover and profitability.

RESPONSIBILITIES

• Delivering fast, friendly and accurate service to all guests
• Create a positive guest experience by delivering a high level of service and ensure that service team engage guests to understand their needs and meet/exceed expectations
• Assist in the completion of station preparation and ensure that safety and hygiene standards are strictly adhered to at all times and to be in compliance in accordance to regulations
• Handle guests queries and feedbacks
• Lead by example and promote good teamwork to achieve set goals/ targets
• Identifies and delegates responsibilities to the service team to ensure excellent service is consistently achieved
• Perform regular inspection of food and beverage preparation and presentation and maintain inventory to enhance sales
• Provide training, coaching, and feedback to service team and assess level of performance on an ongoing basis
• Monitor and maintain the POS system to ensure cash handling procedures are adhered to
• Competently perform administrative and back-end duties to ensure smooth operations of the restaurant
• Ensure strict adherence to company policies, processes and procedures at all times
• Perform other duties as assigned by Supervisor

REQUIREMENTS

• Degree in Hospitality/Restaurant Management or equivalent
• Preferably with 2 years of relevant experience
• Energetic, good team player and service oriented
• Great leadership potential with solid analytical, communications and interpersonal skills
• Independent, proactive, resourceful and ability to work in a fast paced environment
• Well versed in Microsoft Office