MANAGEMENT TRAINEE

Select Food Management; Singapore; On-site; SGD 27,000 - 36,000; Full time

Job summary

Select Food Management is seeking a motivated Management Trainee to support the daily operations of our outlet in Singapore. You will help drive profitability, oversee customer service, scheduling, cashiering, and back office tasks while ensuring compliance with quality and safety standards.

You will work closely with the outlet team and marketing to run promotional events, plan menus with the chef, and manage staff performance.

Qualifications

• Minimum Degree in F&B service or equivalent.
• Excellent communication and interpersonal skills.
• Able to lead and motivate to produce results.
• Ability to work in a fast-paced environment.
• Team player.

Responsibilities

• Take responsibility for the business performance of the outlet.
• Perform roll call daily prior to operating hours to highlight issues and motivate staff.
• Analyze and plan for outlet sales levels and profitability.
• Coordinate with marketing on promotional events and discounts.
• Plan duty rosters and menu planning with kitchen team.
• Manage staff and provide feedback; respond to customer complaints.
• Ensure high standards of quality, hygiene, and health and safety.

Skills

Communication

Leadership

Team player

Education

Minimum Degree in F&B service or equivalent

Job description

Management Trainee

Responsible for the profitability of the outlet, performing outlet-level support functions including customer service, scheduling, day-to-day operations, cashiering, loss prevention, maintenance and back office support. Other responsibilities include managing inventories, interacting with customers, wait staff and support employees to maximize revenue generation and enhance the customer experience, overseeing the recruitment, training and motivation of staff, maintaining high standards of quality control, hygiene and health and safety in the dining area

Responsibilities:

Take responsibility for the business performance of the outlet

Perform roll call daily prior to the operating hours to highlight on issues and to motivate staff

Analyze and plan for outlet sales levels and profitability

Work hand-in-hand with marketing department to organize marketing activities such as promotional events and discount schemes

Plan for duty roster

Work with outlet chef on menu planning

Manage staff and provide them with feedback

Respond to customer complaints and ensure customer satisfaction

Ensure that all employees adhere to the company's uniform standard

Ensure compliance on high standards of quality control, hygiene, and health and safety

Check stock levels and order supplies

Work with various department on other administrative matters such as payroll, accounts closing etc

Perform other reasonable job duties as requested by Supervisors

Handling emergency and difficult situation

Requirements:

Minimum Degree in F&B service or equivalent

Willing to be involved in hands on operations

Excellent communication and interpersonal skills

Able to lead and motivate to produce results

Ability to work in a fast-paced environment

Team player