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Hotel Grand Pacific in Singapore is seeking an Assistant Restaurant/Outlet role to support daily restaurant operations. You will help manage service standards, attend to guest needs, and ensure accurate reporting.
The position involves leading small teams, training new staff, and covering cashiering tasks during opening and closing shifts. The ideal candidate has a hospitality background, strong communication skills, and flexibility to work on weekends and public holidays.
Job Description:
Assist Outlet Manager in managing and ensuring smooth daily restaurant operations.
Attend to customers’ needs, complaints, feedback and enquiries.
Responsible for daily restaurant related reports.
Ensure service standards and processes are well-maintained and adhered to during operation hours.
Handle multitasking to complete multiple orders or switch between different types of events.
Perform cashiering duties, daily opening and closing.
Responsible for banquet setup and cleanliness of the function rooms.
Assist in training, coaching, and mentoring new colleagues.
Any other ad-hoc duties and responsibilities assigned.
Requirement:
Diploma or Degree in Hospitality Management, Operations Management, or a related discipline.
Candidates with prior F&B or customer service experience will have an added advantage.
Possess strong interpersonal and communication skills.
Good team player and able to work independently.
Strong management skills with the ability to lead a team.
Able to commit on weekends and Public Holidays.
Fresh graduates are welcome to apply.