Management Associate

Tung Lok Millennium Pte Ltd; Singapore; On-site; SGD 29,000 - 42,000; Full time

Job summary

TUNG LOK MILLENNIUM PTE LTD is seeking a customer service focused professional to support daily restaurant operations and ensure high guest satisfaction. You will handle guest inquiries, resolve issues, and help maintain an inviting outlet environment.

Ideal candidates are experienced in guest-facing roles, possess excellent communication skills, and can work on weekends and public holidays in a fast-paced F&B setting.

Qualifications

• Experience in guest-facing roles is preferred.
• Strong communication and listening skills.
• Ability to work well in a fast-paced F&B environment.

Responsibilities

• Handle guest inquiries; resolve complaints professionally.
• Ensure supplies and stocks are adequate for day-to-day operations.
• Support daily restaurant operations to ensure smooth service and high guest satisfaction.
• Maintain an attractive and orderly outlet appearance.
• Keep staff informed on promotions and information.
• Contribute ideas to improve efficiency, customer service and revenue.

Skills

Customer service

Communication

Teamwork

Positive attitude

Job description

Responsibilities:

• Handle guest inquiries and resolve complaints in a professional manner
• Ensure that all the supplies and stocks in the outlet are sufficient for the day-to-day operations
• Support daily restaurant operations to ensure smooth service and high guest satisfaction
• Maintain an attractive and an orderly appearance in the outlet
• Ensure that all staff are properly informed on the promotions and information
• Contribute ideas to improve operational efficiency, customer service, and revenue generation
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Prior experience in a similar role is preferred
• Excellent customer service and communication skills
• Friendly, positive attitude and team-oriented mindset
• Service oriented and passionate working in F&B industry
• Able to work on weekends and public holidays
• Ability to work in a fast-paced environment

Whatsapp [phone] for more information