Management Associate

TUNG LOK SIGNATURES (2006) PTE. LTD.; Singapore; Presencial; SGD 27 000 - 33 000; Tempo integral

Resumo da oferta

Tung Lok Signatures (2006) PTE. LTD. is hiring for a guest-focused outlet team member in Singapore. You will handle guest inquiries, resolve complaints, maintain stock, and support daily restaurant operations to ensure smooth service and high guest satisfaction.

We value a friendly, positive attitude, excellent communication, and a passion for the F&B industry. Weekend and public holiday shifts are required in a fast-paced environment.

Qualificações

• Prior experience in a similar role is preferred.
• Excellent customer service and communication skills.
• Friendly, positive attitude and team-oriented mindset.
• Service oriented and passionate working in F&B industry.
• Able to work on weekends and public holidays.
• Ability to work in a fast-paced environment.

Responsabilidades

• Handle guest inquiries and resolve complaints professionally.
• Ensure supplies and stocks are sufficient for daily operations.
• Support daily restaurant operations to ensure smooth service and high guest satisfaction.
• Maintain an attractive and orderly appearance in the outlet.
• Ensure staff are informed on promotions and information.
• Contribute ideas to improve operational efficiency, customer service, and revenue generation.
• Any other ad-hoc duties as assigned by the Company.

Conhecimentos

Customer service

Communication skills

Team player

F&B industry

Weekend shifts

Fast-paced work

Descrição da oferta de emprego

Responsibilities:

• Handle guest inquiries and resolve complaints in a professional manner
• Ensure that all the supplies and stocks in the outlet are sufficient for the day-to-day operations
• Support daily restaurant operations to ensure smooth service and high guest satisfaction
• Maintain an attractive and an orderly appearance in the outlet
• Ensure that all staff are properly informed on the promotions and information
• Contribute ideas to improve operational efficiency, customer service, and revenue generation
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Prior experience in a similar role is preferred
• Excellent customer service and communication skills
• Friendly, positive attitude and team-oriented mindset
• Service oriented and passionate working in F&B industry
• Able to work on weekends and public holidays
• Ability to work in a fast-paced environment