Management Associate

TUNG LOK PEKING DUCK RESTAURANT PTE. LTD.; Singapore; In loco; SGD 20.000 - 27.000; Tempo pieno

Descrizione del lavoro

TUNG LOK PEKING DUCK RESTAURANT PTE. LTD. is seeking a customer-focused service role in Singapore. You will handle guest inquiries, resolve complaints, and assist in daily outlet operations to ensure smooth service and high guest satisfaction.

Maintain an attractive outlet appearance, stay informed on promotions, and contribute ideas to improve efficiency and revenue. Weekend work and a fast-paced F&B environment are expected.

Competenze

• Excellent customer service and communication skills.
• Friendly, positive attitude and team-oriented mindset.
• Service oriented and passionate working in F&B industry.
• Able to work on weekends and public holidays.
• Prior experience in a similar role is preferred.

Mansioni

• Handle guest inquiries and resolve complaints in a professional manner.
• Ensure that all the supplies and stocks in the outlet are sufficient for the day-to-day operations.
• Support daily restaurant operations to ensure smooth service and high guest satisfaction.
• Maintain an attractive and an orderly appearance in the outlet.
• Ensure that all staff are properly informed on the promotions and information.
• Contribute ideas to improve operational efficiency, customer service, and revenue generation.
• Any other ad-hoc duties as assigned by the Company.

Conoscenze

Customer service

Communication

Teamwork

Weekend availability

F&B service

Descrizione del lavoro

Responsibilities:

• Handle guest inquiries and resolve complaints in a professional manner
• Ensure that all the supplies and stocks in the outlet are sufficient for the day-to-day operations
• Support daily restaurant operations to ensure smooth service and high guest satisfaction
• Maintain an attractive and an orderly appearance in the outlet
• Ensure that all staff are properly informed on the promotions and information
• Contribute ideas to improve operational efficiency, customer service, and revenue generation
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Prior experience in a similar role is preferred
• Excellent customer service and communication skills
• Friendly, positive attitude and team-oriented mindset
• Service oriented and passionate working in F&B industry
• Able to work on weekends and public holidays
• Ability to work in a fast-paced environment