Mailroom Team Lead

zen career pte. ltd.; Singapore; On-site; SGD 27,000 - 45,000; Full time

Benefits offered by this job

Performance Bonus

Job summary

Zen Career Pte Ltd in Singapore is seeking a Mailroom Lead to manage daily operations, supervise the mailroom team, and ensure accuracy and efficiency in line with SOPs.

Responsibilities include handling client communications, mail processing, courier coordination, reporting, and maintaining security and compliance on site at Central (Raffles).

Responsibilities

• Lead and manage the mailroom team, ensuring smooth daily operations and adherence to SOPs and company guidelines.
• Provide guidance to team members and maintain high standards of accuracy, efficiency, and customer service.
• Handle daily client communications, enquiries, feedback, and operational issues, escalating matters when required.
• Perform mail collection, sorting, security screening, franking, and distribution.
• Coordinate incoming and outgoing local and international courier items.
• Prepare daily/monthly operational reports and ensure documents are processed accurately and within stipulated timelines.
• Monitor mailroom cleanliness, security, and compliance with company policies and procedures.
• Maintain good working relationships with internal and external stakeholders at all levels.
• Handle and move items within the client's premises when required.
• Perform other duties as assigned by management.

Job description

Details :

• Salary up to $4,000
• Mon-Fri, 8.30AM - 6PM
• Location: Central (Raffles)
• Performance Bonus

Job Scope :

• Lead and manage the mailroom team, ensuring smooth daily operations and adherence to SOPs and company guidelines.
• Provide guidance to team members and maintain high standards of accuracy, efficiency, and customer service.
• Handle daily client communications, enquiries, feedback, and operational issues, escalating matters when required.
• Perform mail collection, sorting, security screening, franking, and distribution.
• Coordinate incoming and outgoing local and international courier items.
• Prepare daily/monthly operational reports and ensure documents are processed accurately and within stipulated timelines.
• Monitor mailroom cleanliness, security, and compliance with company policies and procedures.
• Maintain good working relationships with internal and external stakeholders at all levels.
• Handle and move items within the client's premises when required.
• Perform other duties as assigned by management.

We wish you all the best in your career search.

We regret to inform that only shortlisted candidates would be notified

Zen Career Pte Ltd | EA License No: 24C2559
Charlotte Lim (Limanqi) |EA Personnel No: R23113764