Mailroom Supervisor: Lead Operations & Client Service

ZEN CAREER PTE. LTD.; Singapore; On-site; SGD 41,000 - 49,000; Full time

Benefits offered by this job

Performance Bonus

Job summary

Zen Career Pte Ltd in Singapore is seeking a hands-on Mailroom Lead to oversee daily operations, ensure SOP compliance, and uphold accuracy and customer service standards.

You will guide the team, coordinate courier items, and prepare operational reports while maintaining security and cleanliness at the Central (Raffles) location. Salary up to SGD 4,000 per month with a performance bonus.

Responsibilities

• Lead and manage the mailroom team to ensure smooth daily operations.
• Provide guidance to team members and uphold accuracy and customer service.
• Handle daily client communications, enquiries, and operational issues.
• Coordinate mail collection, sorting, franking, and distribution.
• Coordinate incoming and outgoing local and international courier items.
• Prepare daily/monthly operational reports.
• Maintain mailroom security and compliance with policies.

Job description

Zen Career Pte Ltd in Singapore is seeking a hands-on Mailroom Lead to oversee daily operations, ensure SOP compliance, and uphold accuracy and customer service standards.

You will guide the team, coordinate courier items, and prepare operational reports while maintaining security and cleanliness at the Central (Raffles) location. Salary up to SGD 4,000 per month with a performance bonus.