M36 - Project Manager

FPT Asia Pacific; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

FPT Asia Pacific is seeking an experienced Project Manager to oversee the maintenance and operations of enterprise systems, managing end-to-end delivery, system reliability, and alignment with business objectives.

The role focuses on coordinating vendors, contracts, budgets, risks, and stakeholders, with emphasis on CI/CD processes, incident response, and continuous improvement to support business continuity.

Qualifications

• Experience in IT Project Management, System Maintenance, or IT Operations.
• Strong experience managing vendors, service providers, contracts, and SLAs.
• Experience with project budgeting, procurement, risk management, and stakeholder management.
• Good understanding of BCP, DR, system operations, and incident/problem management.
• Familiarity with CI/CD pipelines and application support processes.
• Strong communication, coordination, documentation, and stakeholder management skills.
• Able to independently manage projects and work effectively with cross-functional teams.

Responsibilities

• Manage end-to-end system maintenance, operations, renewals, and technology refresh initiatives.
• Ensure system uptime, availability, performance, and operational stability.
• Manage maintenance contracts, SLAs, vendors, and service provider performance.
• Coordinate system enhancements, incident resolution, problem management, and continuous improvements.
• Support Business Continuity Planning (BCP) and Disaster Recovery (DR) exercises.
• Monitor system health, operational KPIs, risks, issues, and service performance.
• Manage project budgets, change requests, service requests, resources, and cost forecasts.
• Coordinate with business users, technical teams, vendors, and senior stakeholders.
• Support procurement activities, including vendor evaluation, tenders, and contract management.
• Work with technical teams on government applications, internal tools, and CI/CD processes.
• Prepare project reports, management papers, business cases, proposals, and approval submissions.
• Maintain proper project, contract, procurement, and operational documentation.

Skills

IT project management

Vendor management

Budgeting

BCP/DR

CI/CD familiarity

Stakeholder management

Documentation

Tools

CI/CD pipelines

Contract management tools

SLAs management

Job description

About the Role

We are looking for an experienced Project Manager to oversee the maintenance and operations of enterprise systems. You will manage end-to-end project delivery, system operations, vendors, contracts, budgets, risks, and stakeholders to ensure systems remain reliable and aligned with business objectives.

Key Responsibilities

• Manage end-to-end system maintenance, operations, renewals, and technology refresh initiatives.
• Ensure system uptime, availability, performance, and operational stability.
• Manage maintenance contracts, SLAs, vendors, and service provider performance.
• Coordinate system enhancements, incident resolution, problem management, and continuous improvements.
• Support Business Continuity Planning (BCP) and Disaster Recovery (DR) exercises.
• Monitor system health, operational KPIs, risks, issues, and service performance.
• Manage project budgets, change requests, service requests, resources, and cost forecasts.
• Coordinate with business users, technical teams, vendors, and senior stakeholders.
• Support procurement activities, including vendor evaluation, tenders, and contract management.
• Work with technical teams on government applications, internal tools, and CI/CD processes.
• Prepare project reports, management papers, business cases, proposals, and approval submissions.
• Maintain proper project, contract, procurement, and operational documentation.

Requirements

• Experience in IT Project Management, System Maintenance, or IT Operations.
• Strong experience managing vendors, service providers, contracts, and SLAs.
• Experience with project budgeting, procurement, risk management, and stakeholder management.
• Good understanding of BCP, DR, system operations, and incident/problem management.
• Familiarity with CI/CD pipelines and application support processes.
• Strong communication, coordination, documentation, and stakeholder management skills.
• Able to independently manage projects and work effectively with cross-functional teams.