Project Manager – System Maintenance

Epergne Solutions; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Epergne Solutions is seeking a Project Manager for System Maintenance in Singapore to oversee maintenance, IT operations, and service delivery across technology initiatives. You will manage vendor relationships, budgets, risks, and stakeholder coordination to ensure reliable system performance.

The role requires extensive experience in IT project management, system maintenance, and service delivery, with emphasis on uptime, problem resolution, and continuous improvement of services.

Qualifications

• 7+ years of experience in IT Project Management, System Maintenance, IT Operations or Service Delivery.
• Experience overseeing vendor management, budgets, risks and stakeholder coordination.

Responsibilities

• Manage end-to-end system maintenance and operational support activities.
• Ensure system uptime, availability, and service performance.
• Manage vendors, maintenance contracts, and service providers.
• Monitor SLAs, KPIs, incidents and service delivery performance.
• Support system enhancements, upgrades and technology refresh initiatives.
• Coordinate Business Continuity Planning (BCP) and Disaster Recovery (DR).
• Manage project budgets, risks, change requests, and resource utilization.
• Prepare project reports, status updates and documentation.
• Collaborate with stakeholders, technical teams and vendors to ensure successful delivery.
• Support procurement, governance and contract management processes.

Skills

Project Management

System Maintenance

IT Operations

Service Delivery

SLA Monitoring

Stakeholder Mgmt

BCP/DR

Release Management

Job description

Job Title: Project Manager ? System Maintenance

Experience: 7+ years of relevant experience in IT Project Management, System Maintenance, IT Operations, or Service Delivery

Job Summary

We are seeking a Project Manager ? System Maintenance to oversee system maintenance, IT operations, service delivery, and related technology initiatives.

Responsible for vendor management, project delivery, budgets, risks, and stakeholder coordination.

Ensure smooth system performance, service delivery, and continuous improvement.

Key Responsibilities

• Manage end-to-end system maintenance and operational support activities.
• Ensure system uptime, availability, and service performance.
• Manage vendors, maintenance contracts, and service providers.
• Monitor SLAs, KPIs, incidents, and service delivery performance.
• Support system enhancements, upgrades, and technology refresh initiatives.
• Coordinate Business Continuity Planning (BCP) and Disaster Recovery (DR) activities.
• Manage project budgets, risks, change requests, and resource utilization.
• Prepare project reports, status updates, and project documentation.
• Collaborate with stakeholders, technical teams, and vendors to ensure successful project delivery.
• Support procurement, governance, and contract management processes.

Required Skills

• Project Management
• System Maintenance & IT Operations
• SLA & KPI Monitoring
• Stakeholder Management
• BCP & Disaster Recovery
• Service Delivery Management
• Working knowledge of CI/CD, deployment, and release management