Luxury E-commerce & Omnichannel Coordinator

Tiffany & Co; Singapore; On-site; SGD 42,000 - 68,000; Full time

Job summary

Tiffany & Co. is expanding its ecommerce presence across Singapore, Malaysia, Hong Kong, and Taiwan. The role coordinates go-live activities and supports post-launch returns, personalization, and inventory initiatives to optimize North Asia Pacific operations.

The candidate will work with cross-functional regional teams and Global teams to ensure seamless omnichannel capabilities and efficient distribution.

Qualifications

• Bachelor’s degree or equivalent.
• 1–2 years’ experience in Supply Chain, sales and stock analysis in Luxury or retail.
• Advanced proficiency in Excel.
• Excellent written/verbal communication and diplomacy skills.
• Strong analytical skills and detail oriented.

Responsibilities

• Project coordination for Ecommerce expansion and omni-channel capabilities implementation.
• Coordinate and monitor User Acceptance Tests (UATs) to ensure system readiness for Go live.
• Change management support through communication, trainings, and user support on process changes.
• Definition of standard operating procedures (SOP).
• Ecommerce returns and personalization management post Go-live: liaison with carriers, warehouses, and finance.
• Inventory reconciliation and stock adjustment; follow-up on discrepancy reporting.
• Planning team support: Sold order management, auto-sourcing, and reporting improvements.

Skills

Excel

Communication

Analytical skills

Education

Bachelor’s degree

Tools

Power BI

Business Objects

Job description

Tiffany & Co. is expanding its ecommerce presence across Singapore, Malaysia, Hong Kong, and Taiwan. The role coordinates go-live activities and supports post-launch returns, personalization, and inventory initiatives to optimize North Asia Pacific operations.

The candidate will work with cross-functional regional teams and Global teams to ensure seamless omnichannel capabilities and efficient distribution.