Luxury Dining Reservations Executive

Four Seasons; Singapore; On-site; SGD 36,000 - 54,000; Full time

Benefits offered by this job

Career growth opportunities

Strong culture

Best-in-industry training

Complimentary stays (based on avail.)

Paid holidays/vacation

Insurance (medical/dental)

Awards and events

Staff meals

Job summary

Four Seasons Hotel Singapore is looking for a Dining Reservations Executive to manage reservations for all hotel restaurants and bars. You will respond to guest inquiries via phone, email, and online platforms, promoting our dining experiences and maximizing revenue opportunities.

You will coordinate dining details, oversee Private Dining Room bookings, and assist with forecasting for events. A Diploma in Hospitality and 1 year of customer service experience are preferred, with

Qualifications

• Diploma in Hospitality Management or equivalent is preferred.
• Minimum of 1 year of experience in customer service or call centre roles.
• Experience with Four Seasons or a luxury hotel group is advantageous.

Responsibilities

• Manage dining reservations for all hotel outlets across multiple platforms (phone, email, online booking).
• Handle enquiries from in-house guests, city diners, and referrals with professionalism.
• Promote dining concepts and upsell to increase revenue.
• Coordinate Private Dining Room bookings and monitor availability.
• Forecast seating occupancy and revenue for special events and peak periods.
• Collaborate with Marketing and Public Relations for promotions and channel availability.
• Provide operational support to festive desk and assist with F&B operations when needed.

Skills

Customer service

Call centre

Hospitality knowledge

Education

Diploma in Hospitality Management

Job description

Four Seasons Hotel Singapore is looking for a Dining Reservations Executive to manage reservations for all hotel restaurants and bars. You will respond to guest inquiries via phone, email, and online platforms, promoting our dining experiences and maximizing revenue opportunities.

You will coordinate dining details, oversee Private Dining Room bookings, and assist with forecasting for events. A Diploma in Hospitality and 1 year of customer service experience are preferred, with