Luxury Card Concierge & Relationship Manager

UOB; Singapore; On-site; SGD 50,000 - 84,000; Full time

Job summary

1011 United Overseas Bank Ltd in Singapore is seeking candidates with hospitality or luxury retail experience to promote and sell card products while delivering premium client service.

You will manage client relationships, assist with lifestyle requests, and drive new client acquisition through trusted leads and events. A polished, confident communicator with strong negotiation skills will excel.

Qualifications

• Minimum of 2 years’ experience in hospitality, luxury retail or air crew.
• Able to communicate with confidence.
• Able to work well under tight timelines and pressure.
• Basic interest in luxury goods, fashion trends, super cars and fine wines.
• Basic understanding of payments and credit card rewards.
• Able to present, promote and sell our card products and related services.
• Strong prospecting and negotiation skills to meet sales goals.

Responsibilities

• Deliver best-in-class account management to clients, by anticipating requests and resolving issues in an effective and timely manner
• Assist with the banking and lifestyle requests of clients; examples include redemption of frequent flyer miles, securing restaurant reservations and making golf bookings
• Achieve acquisition targets by bringing in new clients through internal leads and external sources
• Attend related dining/fashion events to build rapport with existing portfolio of clients, and to expand network of potential leads
• Contribute to overall team results by accomplishing individual sales targets

Skills

Communication skills

Sales skills

Negotiation

Customer service

Job description

1011 United Overseas Bank Ltd in Singapore is seeking candidates with hospitality or luxury retail experience to promote and sell card products while delivering premium client service.

You will manage client relationships, assist with lifestyle requests, and drive new client acquisition through trusted leads and events. A polished, confident communicator with strong negotiation skills will excel.