Client Concierge - Luxury Retail Experience

5G-Starlink Pte.; Singapore; On-site; SGD 28,000 - 39,000; Full time

Job summary

Louis Vuitton in Singapore is seeking a proactive Host to create memorable experiences for clients. You will initiate client relationships, identify needs, and guide them to the right departments while maintaining a premium front-of-house ambience.

The role suits those who thrive in luxury retail, offering opportunities to advance in a fast-paced, customer-centric environment while upholding the brand's high standards and impeccable service.

Qualifications

• Excellent communication with a pleasant disposition.
• Passion for Louis Vuitton products and fashion.
• Adaptable, fast learner with client-centric mentality.
• Professional attitude with curiosity and empathy.
• Retail, hospitality, aviation or service experience is a plus.
• Able to work retail shifts including weekends and public holidays.

Responsibilities

• Greet incoming and departing clients with a genuine smile and eye contact.
• Provide accurate directions and guide clients to areas of interest.
• Address client queries and concerns in a courteous manner.
• Engage clients in small talk to build rapport.
• Communicate client needs to the relevant department.
• Notify the team about arrival of regular clients or appointments.
• Maintain a neat, organized front-of-house environment.
• Maintain a professional appearance in line with company standards.

Skills

Communication

Client-centric

Enthusiasm to learn

Professional attitude

Empathy

Retail experience

Job description

Louis Vuitton in Singapore is seeking a proactive Host to create memorable experiences for clients. You will initiate client relationships, identify needs, and guide them to the right departments while maintaining a premium front-of-house ambience.

The role suits those who thrive in luxury retail, offering opportunities to advance in a fast-paced, customer-centric environment while upholding the brand's high standards and impeccable service.