Client Onboarding & Admin Specialist

1011 United Overseas Bank Ltd; Singapore; On-site; SGD 42,000 - 65,000; Full time

Job summary

1011 United Overseas Bank Ltd in Singapore seeks a motivated professional to support corporate card onboarding and client servicing. You will engage with corporates and cardholders, coordinate onboarding activities, and provide timely updates across multiple channels to ensure smooth payment solutions.

The role requires strong communication, teamwork, and proficiency with Microsoft Office. The successful candidate will thrive in a fast-paced financial services environment and contribute to

Qualifications

• Clear and professional communication with clients and colleagues.
• Ability to collaborate with teams to deliver solutions.
• Willingness to learn about corporate card products and onboarding processes.

Responsibilities

• Engage with clients to understand their needs for payment services, offering tailored solutions that enhance their customers payment and collection experience.
• Manage the end-to-end commercial cards and merchant onboarding process, coordinating with various stakeholders to secure approvals.
• Respond to corporates and their cardholders / merchants inquiries and conduct investigations, ensuring seamless communication via email and phone.
• Provide regular updates to corporate and their cardholders / merchants, maintaining strong relationships and open lines of communication.
• Monitor and report on sales referrals and all onboarding progress, contributing to the team’s strategic goals.
• Execute administrative duties, verifying documents and system records for accuracy.
• Support the sales team in operational tasks to drive the department’s success.
• Participate in ad-hoc administrative projects, showcasing your adaptability and commitment to excellence.

Skills

Communication

Interpersonal skills

Microsoft Office

Education

Diploma or Graduate

Tools

Word

Excel

PowerPoint

Job description

1011 United Overseas Bank Ltd in Singapore seeks a motivated professional to support corporate card onboarding and client servicing. You will engage with corporates and cardholders, coordinate onboarding activities, and provide timely updates across multiple channels to ensure smooth payment solutions.

The role requires strong communication, teamwork, and proficiency with Microsoft Office. The successful candidate will thrive in a fast-paced financial services environment and contribute to