Luxury Bellman & Luggage Concierge

Paradox Clarke Quay Pte. Ltd.; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

Paradox Singapore is seeking a friendly Bellman for a full-time on-site role to deliver attentive guest service, transport luggage, and assist guests as needed.

You will welcome guests, guide them to rooms, manage luggage, assist with Kiosk check-in/out, and share local tips while keeping the lobby and baggage areas tidy. This role involves collaborating with Doorman during busy periods.

Qualifications

• Experience in guest services or hospitality roles.
• Ability to communicate clearly with guests and staff.
• Wriendly and professional demeanour required.

Responsibilities

• Welcome guests professionally with a warm, confident greeting.
• Show guests to rooms and assist with luggage and directions.
• Provide room orientation and information about hotel facilities.
• Manage luggage tagging and storage in baggage room.
• Assist with Kiosk check-in/out and direct to Reception if needed.
• Provide updates on F&B outlets and local area information.
• Support transportation arrangements and promote hotel facilities.
• Maintain lobby and baggage room cleanliness and luggage trolley condition.
• Monitor printer at the counter and attend daily briefing before shifts.
• Perform other duties as assigned by Management.

Skills

Customer service

Luggage handling

Guest orientation

Airport/train guidance

Tools

Kiosk system

Job description

Paradox Singapore is seeking a friendly Bellman for a full-time on-site role to deliver attentive guest service, transport luggage, and assist guests as needed.

You will welcome guests, guide them to rooms, manage luggage, assist with Kiosk check-in/out, and share local tips while keeping the lobby and baggage areas tidy. This role involves collaborating with Doorman during busy periods.