[LTA-TRO] PRINCIPAL / SENIOR EXECUTIVE, INVESTIGATIONS

Land Transport Authority; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading statutory board in Singapore is seeking a Principal/Senior Executive for Investigations. The role involves conducting investigations into road traffic violations, analyzing violation reports, and managing case outcomes. Candidates should have at least 2 years of relevant experience, good communication skills, and proficiency in Microsoft Office tools. This position offers an opportunity to contribute to the effective enforcement of transport regulations in Singapore.

Qualifications

• At least 2 years of relevant experience in investigations and enforcement functions.
• Some experience in customer service would be beneficial.
• Able to work independently and interact effectively with people.

Responsibilities

• Conduct investigations into violations of the Road Traffic Act.
• Perform violation report analysis and create investigation papers.
• Monitor case outcomes and manage complaints and appeals.

Skills

Communication skills

Analytical skills

Interpersonal skills

Meticulousness

Resourcefulness

Education

Any discipline

Tools

Microsoft Outlook

Microsoft Office (Word, Excel, PowerPoint)

Job description

What the role is:

PRINCIPAL / SENIOR EXECUTIVE, INVESTIGATIONS

What you will be working on:

As part of the Investigations team, you are responsible for certain investigative and administrative functions within the Division. Apart from looking into violations of the Road Traffic Act, other Acts under LTA’s charge and their subsidiary legislations, this role requires you to be familiar with the end-to-end investigations process and perform functions such as violation report analysis, creation of investigation papers and statistics collation. You are also required to monitor case outcomes and take certain administration actions to ensure proper case settlement and closure. You would also be involved in handling feedback and appeals that may arise from investigations conducted and handle general enquiries, made by members of public, motorists or other agencies.

What we are looking for:

• Knowledge in any discipline;
• At least 2 years of relevant experience in investigations and or enforcement functions;
• Some experience in customer service would be beneficial;
• Good communication, writing, interpersonal and analytical skills;
• Able to work independently and interact effectively with people;
• Meticulous and resourceful; and
• Good knowledge of Microsoft Outlook, Microsoft Office, including Word, Excel and Power Point

As part of the shortlisting process for the role, you may be required to complete a medical declaration and /or undergo further assessment.

About Land Transport Authority

The Land Transport Authority (LTA) is a statutory board under Ministry of Transport that spearheads land transport developments in Singapore. We are seeking dynamic, energetic, highly motivated, passionate and qualified professionals to join us. Many opportunities & challenges await those who are keen on an exciting career to realise our commitment to envision & implement an integrated transport system.