Logistics & Order Fulfillment Planner

REVUP PROSERVICES PTE. LTD.; Singapore; On-site; SGD 39,000 - 58,000; Full time

Job summary

Revup Proservices Pte Ltd is seeking a detail-oriented professional to manage the entire order process, from receiving orders to shipment and delivery. You will review orders for accuracy, plan shipments, and coordinate with suppliers and carriers to meet customer requirements.

You will update ERP records, handle changes and exceptions, and monitor order status while driving process improvements in alignment with SOPs.

Qualifications

• 2 to 3 years of experience in order processing and problem solving in a supply chain function.
• Experience in a planning role.

Responsibilities

• Manage the full order process from receiving customer orders to shipment and delivery.
• Review and process customer orders accurately according to company policies and SOPs.
• Plan shipment schedules and coordinate loading to meet customer requirements.
• Process and update orders in the ERP/system accurately and on time.
• Place orders with suppliers and make bookings with carriers/service providers.
• Communicate with customers, suppliers, carriers and other partners to ensure smooth order fulfilment.
• Monitor order and shipment status, and follow up on any delays or issues.
• Handle shipment changes, amendments and exceptions, such as booking changes, delays, destination changes and air freight.
• Investigate and resolve operational issues with relevant stakeholders.
• Check packing lists against customer orders and update the system once loading is completed.
• Ensure all orders are completed and closed properly in the system.
• Track order fulfilment performance and KPIs.
• Maintain accurate and up-to-date order and shipment information.
• Support data analysis and process improvement initiatives.
• Ensure all activities follow company SOPs and policies.

Skills

Order processing

Planning

Job description

Revup Proservices Pte Ltd is seeking a detail-oriented professional to manage the entire order process, from receiving orders to shipment and delivery. You will review orders for accuracy, plan shipments, and coordinate with suppliers and carriers to meet customer requirements.

You will update ERP records, handle changes and exceptions, and monitor order status while driving process improvements in alignment with SOPs.